Remote Customer Service Agent Jobs in Canada

Search 28 work from home customer service agent positions available in Canada. Your career in truly remote companies - apply today.

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Customer Service Agent
🇨🇦 Canada – Remote
💵 Minimum Salary
⚪️ Experience

People also searched for:

customer support jobs
28 Jobs
🆕 Date Added

7 hours ago

Sutherland

10,000+ employees

🤝 B2B

🤖 Artificial Intelligence

☁️ SaaS

Temporary Customer Service Representative assisting with scholarship inquiries for families and schools. Responding to calls and ensuring students are registered while working remotely.

🇨🇦 Canada – Remote

💰 $300M Secondary Market on 2014-10

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

Yesterday

Teleperformance

10,000+ employees

🤝 B2B

🎯 Recruiter

Bilingual Customer Service Agent providing support for product installation and queries at Teleperformance. Building customer relationships and resolving issues in a remote contact center environment.

🗣️🇫🇷 French Required

3 days ago

Job not on LinkedIn

AlgaeCal Inc.

51 - 200

🧘 Wellness

⚕️ Healthcare Insurance

🧬 Biotechnology

Customer Service Representative assisting customers with their bone health inquiries through various mediums. Engaging with customers and ensuring optimal service in a remote environment.

🇨🇦 Canada – Remote

💵 $52k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

3 days ago

Job not on LinkedIn

Day Translations, Inc.

1001 - 5000

🤝 B2B

👥 B2C

Customer Support Representative handling client inquiries via phone, email, and chat. Educating about translation services while ensuring high client satisfaction for Day Translations.

🌏 Anywhere in the World

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

November 26

Sutherland

10,000+ employees

🤝 B2B

🤖 Artificial Intelligence

☁️ SaaS

Customer Service Representative assisting families and schools with inquiries about scholarship programs and application statuses. Responding to calls and ensuring student registrations while working remotely.

🇨🇦 Canada – Remote

💰 $300M Secondary Market on 2014-10

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

Client Support Specialist

November 26

Job not on LinkedIn

Kindsight

51 - 200

☁️ SaaS

🤝 B2B

🤖 Artificial Intelligence

Client Support Specialist providing support via email, telephone, and chat for Kindsight products. Resolving user and product inquiries while maintaining client satisfaction in a remote environment.

🇨🇦 Canada – Remote

💵 $38k - $45k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required

November 25

Job not on LinkedIn

Jobber

501 - 1000

☁️ SaaS

🤝 B2B

Customer Service Representative assisting customers through live chat, phone, or email in the Jobber ecosystem. Addressing inquiries, troubleshooting, and providing exceptional customer service.

🇨🇦 Canada – Remote

💵 $50k - $67.6k / year

⏰ Full Time

🟢 Junior

💝 Customer Support

🚫👨‍🎓 No degree required

November 18

Copart

5001 - 10000

Customer Service Representative providing exceptional customer support for Copart’s global online vehicle auction services. Handling calls and facilitating vehicle releases with an emphasis on customer satisfaction.

🇨🇦 Canada – Remote

💵 $19 - $25 / hour

⏰ Full Time

🟢 Junior

💝 Customer Support

🚫👨‍🎓 No degree required

Customer Support Specialist

November 9

Job not on LinkedIn

Practice EHR

51 - 200

⚕️ Healthcare Insurance

☁️ SaaS

🤖 Artificial Intelligence

Customer Support Specialist providing problem-solving and training for clients at Practice Better. Role includes contributing to customer support processes and ensuring satisfaction.

November 8

Sutherland

10,000+ employees

🤝 B2B

🤖 Artificial Intelligence

☁️ SaaS

Customer Service Representative assisting families and schools with scholarship inquiries and applications. Engaging with callers to provide information and ensure satisfaction.

🇨🇦 Canada – Remote

💰 $300M Secondary Market on 2014-10

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

November 7

Phreesia

1001 - 5000

☁️ SaaS

Client Services Associate responsible for consulting and implementation to enhance client healthcare experience. Collaborating with various departments to drive client satisfaction and revenue growth.

November 4

Stanley Black & Decker, Inc.

10,000+ employees

🔧 Hardware

Bilingual Customer Service Representative for Stanley Black & Decker managing distributor and end user inquiries. Process transactions and collaborate with teams to ensure service excellence.

🇨🇦 Canada – Remote

💰 Post-IPO Debt on 2023-03

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

💝 Customer Support

🗣️🇫🇷 French Required

October 31

Sutherland

10,000+ employees

🤝 B2B

🤖 Artificial Intelligence

☁️ SaaS

Temporary position assisting families and schools in scholarship inquiries via calls and providing solutions with a focus on customer satisfaction.

🇨🇦 Canada – Remote

💰 $300M Secondary Market on 2014-10

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

Customer Support Specialist

October 30

Job not on LinkedIn

UserTesting

501 - 1000

☁️ SaaS

🏢 Enterprise

🤝 B2B

Customer Support Specialist guiding users through issues via email, chat, and phone. Demonstrating empathy and achieving satisfaction goals while using various troubleshooting tools.

🇨🇦 Canada – Remote

💰 Grant on 2020-11

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

October 29

Job not on LinkedIn

Customer Support Representative at 7shifts assisting restaurants through chat, email, and phone. Empowering customers to utilize products effectively while addressing their concerns.

🇨🇦 Canada – Remote

💰 $80M Series C on 2022-02

⏰ Full Time

🟢 Junior

💝 Customer Support

🚫👨‍🎓 No degree required

October 24

Job not on LinkedIn

Cloud5 Communications

501 - 1000

📡 Telecommunications

🤝 B2B

Customer Service Agent providing bilingual Spanish/English support for hotel reservations. Handling bookings and customer inquiries while maintaining exceptional professionalism and service standards.

🇨🇦 Canada – Remote

💵 $17 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

🗣️🇪🇸 Spanish Required

Customer Support Specialist

October 24

Job not on LinkedIn

Railbookers Group

201 - 500

👥 B2C

🤝 B2B

🚗 Transport

Customer Support Specialist providing exceptional service for Railbookers and Amtrak Vacations inquiries via phone and email. Processing changes, resolving issues, and ensuring customer satisfaction in travel experiences.

🇨🇦 Canada – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required

October 22

Sutherland

10,000+ employees

🤝 B2B

🤖 Artificial Intelligence

☁️ SaaS

Customer Service Representative in a temporary remote role assisting families and schools with scholarship inquiries and applications for a scholarship program.

🇨🇦 Canada – Remote

💰 $300M Secondary Market on 2014-10

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

October 17

Job not on LinkedIn

Trust Wallet

51 - 200

Card Payment Support Specialist providing dedicated support for Trust Wallet’s card payment solutions. Resolving inquiries and ensuring high customer satisfaction in a global remote setting.

🌏 Anywhere in the World

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

Customer Care Representative

September 26

Job not on LinkedIn

Customer Care representative processing imports and customs documentation at Near North Customs. Ensures border clearance, coordinates with customs and internal teams.

+9 More Customer Service Agent Jobs Available!

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Top Companies Hiring Remote Customer Service Agents in Canada

Lillio (formerly HiMama)

Education • SaaS • B2B

51 - 200

Job Openings

Magoya

Agriculture • API • B2B

11 - 50

Job Openings

ModSquad

Customer Support Outsourcing • Content Moderation • Artificial Intelligence

1165 - 1165

Job Openings

ServiceTitan

SaaS • B2B • Marketplace

1001 - 5000

💰 $200M Series G on 2021-06

Job Openings

Remote customer service agent salary expectations in Canada

The average salary for remote customer service agents in Canada is CA$0 per year. This is based on data from 10 job openings. Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate salary expectations.

Below is a breakdown of salary data by years of experience:

ExperienceNumber of roles analyzedAverage Salary

🟢 Junior Customer Service Agent (1-2 yrs)

6CA$0

🟡 Mid-level Customer Service Agent (2-4 yrs)

4CA$0

How long does it take for companies to hire a remote customer service agent in Canada?

We analyzed 5 job listings in the last year and found it takes about 48 days for employers to close a job opening.

The most in-demand skills for customer service agents in Canada

We reviewed 10 job postings and found the top 10 skills employers are asking for most often are:

Customer support71.4%
Communication42.9%
Data entry42.9%
Problem solving42.9%
Bilingual28.6%
Chat28.6%
Collaboration28.6%
Crm28.6%
Customer service28.6%
Documentation28.6%

Frequently asked questions

You need strong communication skills, problem-solving abilities, empathy, and a customer-oriented mindset. Familiarity with customer service software and proficiency in typing and multitasking are also important.

While a high school diploma is often sufficient, some employers prefer candidates with a degree or certification in customer service. Prior experience in a related field is also beneficial.

Responsibilities include responding to customer inquiries, resolving issues, maintaining records of interactions, providing product information, and ensuring customer satisfaction.

Benefits include flexible schedules, the ability to work from home, reduced commuting expenses, and the opportunity to work with a diverse range of customers from different regions.

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Frequently asked questions

We use powerful scraping tech to scan the internet daily for thousands of remote jobs. It operates 24/7 and costs us to operate, so we charge for access to keep the site running.

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New jobs are constantly being posted. We check each company website multiple times a day to ensure we have the most up-to-date job listings.

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Remote Rocketship is a solo project by me, Lior Neu-ner. I built this website for my wife when she was looking for a job! She was having a hard time finding remote jobs, so I decided to build her a tool that would search the internet for her.

Why I created Remote Rocketship

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