Remote Customer Support Agent Jobs in Canada

Search 25 work from home customer support agent positions available in Canada. Your career in truly remote companies - apply today.

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Customer Support Agent
🇨🇦 Canada – Remote
💵 Minimum Salary
⚪️ Experience

People also searched for:

customer support jobs
25 Jobs
🆕 Date Added

3 hours ago

Sutherland

10,000+ employees

🤝 B2B

🤖 Artificial Intelligence

☁️ SaaS

Temporary Customer Service Representative assisting with scholarship inquiries for families and schools. Responding to calls and ensuring students are registered while working remotely.

🇨🇦 Canada – Remote

💰 $300M Secondary Market on 2014-10

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

Yesterday

Teleperformance

10,000+ employees

🤝 B2B

🎯 Recruiter

Bilingual Customer Service Agent providing support for product installation and queries at Teleperformance. Building customer relationships and resolving issues in a remote contact center environment.

🗣️🇫🇷 French Required

3 days ago

Job not on LinkedIn

AlgaeCal Inc.

51 - 200

🧘 Wellness

⚕️ Healthcare Insurance

🧬 Biotechnology

Customer Service Representative assisting customers with their bone health inquiries through various mediums. Engaging with customers and ensuring optimal service in a remote environment.

🇨🇦 Canada – Remote

💵 $52k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

3 days ago

Job not on LinkedIn

Day Translations, Inc.

1001 - 5000

🤝 B2B

👥 B2C

Customer Support Representative handling client inquiries via phone, email, and chat. Educating about translation services while ensuring high client satisfaction for Day Translations.

🌏 Anywhere in the World

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

November 26

Sutherland

10,000+ employees

🤝 B2B

🤖 Artificial Intelligence

☁️ SaaS

Customer Service Representative assisting families and schools with inquiries about scholarship programs and application statuses. Responding to calls and ensuring student registrations while working remotely.

🇨🇦 Canada – Remote

💰 $300M Secondary Market on 2014-10

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

Client Support Specialist

November 26

Job not on LinkedIn

Kindsight

51 - 200

☁️ SaaS

🤝 B2B

🤖 Artificial Intelligence

Client Support Specialist providing support via email, telephone, and chat for Kindsight products. Resolving user and product inquiries while maintaining client satisfaction in a remote environment.

🇨🇦 Canada – Remote

💵 $38k - $45k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required

November 25

Job not on LinkedIn

Jobber

501 - 1000

☁️ SaaS

🤝 B2B

Customer Service Representative assisting customers through live chat, phone, or email in the Jobber ecosystem. Addressing inquiries, troubleshooting, and providing exceptional customer service.

🇨🇦 Canada – Remote

💵 $50k - $67.6k / year

⏰ Full Time

🟢 Junior

💝 Customer Support

🚫👨‍🎓 No degree required

November 18

Copart

5001 - 10000

Customer Service Representative providing exceptional customer support for Copart’s global online vehicle auction services. Handling calls and facilitating vehicle releases with an emphasis on customer satisfaction.

🇨🇦 Canada – Remote

💵 $19 - $25 / hour

⏰ Full Time

🟢 Junior

💝 Customer Support

🚫👨‍🎓 No degree required

Customer Support Specialist

November 9

Job not on LinkedIn

Practice EHR

51 - 200

⚕️ Healthcare Insurance

☁️ SaaS

🤖 Artificial Intelligence

Customer Support Specialist providing problem-solving and training for clients at Practice Better. Role includes contributing to customer support processes and ensuring satisfaction.

November 8

Sutherland

10,000+ employees

🤝 B2B

🤖 Artificial Intelligence

☁️ SaaS

Customer Service Representative assisting families and schools with scholarship inquiries and applications. Engaging with callers to provide information and ensure satisfaction.

🇨🇦 Canada – Remote

💰 $300M Secondary Market on 2014-10

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

November 7

Phreesia

1001 - 5000

☁️ SaaS

Client Services Associate responsible for consulting and implementation to enhance client healthcare experience. Collaborating with various departments to drive client satisfaction and revenue growth.

October 31

Sutherland

10,000+ employees

🤝 B2B

🤖 Artificial Intelligence

☁️ SaaS

Temporary position assisting families and schools in scholarship inquiries via calls and providing solutions with a focus on customer satisfaction.

🇨🇦 Canada – Remote

💰 $300M Secondary Market on 2014-10

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

Customer Support Specialist

October 30

Job not on LinkedIn

UserTesting

501 - 1000

☁️ SaaS

🏢 Enterprise

🤝 B2B

Customer Support Specialist guiding users through issues via email, chat, and phone. Demonstrating empathy and achieving satisfaction goals while using various troubleshooting tools.

🇨🇦 Canada – Remote

💰 Grant on 2020-11

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

October 29

Job not on LinkedIn

Customer Support Representative at 7shifts assisting restaurants through chat, email, and phone. Empowering customers to utilize products effectively while addressing their concerns.

🇨🇦 Canada – Remote

💰 $80M Series C on 2022-02

⏰ Full Time

🟢 Junior

💝 Customer Support

🚫👨‍🎓 No degree required

Customer Support Specialist

October 24

Job not on LinkedIn

Railbookers Group

201 - 500

👥 B2C

🤝 B2B

🚗 Transport

Customer Support Specialist providing exceptional service for Railbookers and Amtrak Vacations inquiries via phone and email. Processing changes, resolving issues, and ensuring customer satisfaction in travel experiences.

🇨🇦 Canada – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required

October 22

Sutherland

10,000+ employees

🤝 B2B

🤖 Artificial Intelligence

☁️ SaaS

Customer Service Representative in a temporary remote role assisting families and schools with scholarship inquiries and applications for a scholarship program.

🇨🇦 Canada – Remote

💰 $300M Secondary Market on 2014-10

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

Customer Care Representative

September 26

Job not on LinkedIn

Customer Care representative processing imports and customs documentation at Near North Customs. Ensures border clearance, coordinates with customs and internal teams.

September 17

Job not on LinkedIn

Magoya

11 - 50

🌾 Agriculture

🔌 API

🤝 B2B

Customer Support Representative at Magoya supporting U.S. and Canadian growers with platform onboarding, troubleshooting, and training via phone, email, and chat.

🇨🇦 Canada – Remote

💵 $35k - $45k / year

⏰ Full Time

🟢 Junior

💝 Customer Support

🚫👨‍🎓 No degree required

Customer Service Agent

September 7

Job not on LinkedIn

The Sydney Call Centre

1001 - 5000

🤝 B2B

👥 B2C

☁️ SaaS

Work-at-Home Customer Service Agent at MCI (BPO) handling customer inquiries via phone, email, and chat. Provide support, resolve complaints, and meet performance metrics.

🇨🇦 Canada – Remote

⏰ Full Time

🟢 Junior

💝 Customer Support

🚫👨‍🎓 No degree required

Customer Service Agent

September 7

Job not on LinkedIn

The Sydney Call Centre

1001 - 5000

🤝 B2B

👥 B2C

☁️ SaaS

Remote Customer Service Agent for MCI's BPO operations; handle inquiries via phone, email, and chat, resolve issues, and meet performance metrics.

🇨🇦 Canada – Remote

⏰ Full Time

🟢 Junior

💝 Customer Support

🚫👨‍🎓 No degree required

+6 More Customer Support Agent Jobs Available!

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Top Companies Hiring Remote Customer Support Agents in Canada

Lillio (formerly HiMama)

Education • SaaS • B2B

51 - 200

Job Openings

ModSquad

Customer Support Outsourcing • Content Moderation • Artificial Intelligence

1165 - 1165

Job Openings

ServiceTitan

SaaS • B2B • Marketplace

1001 - 5000

💰 $200M Series G on 2021-06

Job Openings

The Sydney Call Centre

B2B • B2C • SaaS

1001 - 5000

Job Openings

Remote customer support agent salary expectations in Canada

The average salary for remote customer support agents in Canada is CA$17,602 per year. This is based on data from 8 job openings. Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate salary expectations.

Below is a breakdown of salary data by years of experience:

ExperienceNumber of roles analyzedAverage Salary

🟢 Junior Customer Support Agent (1-2 yrs)

2CA$70,406

🟡 Mid-level Customer Support Agent (2-4 yrs)

4CA$0

🟠 Senior Customer Support Agent (5-9 yrs)

2CA$0

How long does it take for companies to hire a remote customer support agent in Canada?

We analyzed 7 job listings in the last year and found it takes about 30 days for employers to close a job opening.

The most in-demand skills for customer support agents in Canada

We reviewed 8 job postings and found the top 10 skills employers are asking for most often are:

Community management100.0%
Customer support100.0%
Data entry100.0%
Google workspace100.0%
Job boards100.0%
Online tools100.0%
Profile review100.0%
Spreadsheets100.0%
Technical troubleshooting100.0%
Zendesk100.0%

Frequently asked questions

You need strong communication and problem-solving skills, proficiency in customer service software, and the ability to remain calm under pressure. Additionally, being empathetic and having good organizational skills are crucial for remote customer support roles.

Typically, a high school diploma or equivalent is required, although some companies may prefer candidates with an associate or bachelor's degree. Prior experience in customer service is often highly valued.

Responsibilities include responding to customer inquiries via phone, email, or chat, troubleshooting issues, providing product information, and escalating complex problems. You will also need to maintain customer records and ensure customer satisfaction.

Benefits include flexible hours, the ability to work from home, reduced commuting costs, and a better work-life balance. Remote customer support roles also allow for opportunities to connect with a diverse range of customers and improve your interpersonal skills.

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