Remote Support Representative Jobs in Canada

Search 28 work from home support representative positions available in Canada. Your career in truly remote companies - apply today.

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Support Representative
🇨🇦 Canada – Remote
💵 Minimum Salary
⚪️ Experience

People also searched for:

customer support jobs
28 Jobs
🆕 Date Added

Yesterday

Teleperformance

10,000+ employees

🤝 B2B

🎯 Recruiter

Bilingual Customer Service Agent providing support for product installation and queries at Teleperformance. Building customer relationships and resolving issues in a remote contact center environment.

🗣️🇫🇷 French Required

2 days ago

Concentrix

10,000+ employees

🏢 Enterprise

🤖 Artificial Intelligence

🤝 B2B

Remote Customer Service Representative providing tech support for consumer electronics. Addressing routine problems and enhancing customer relationships.

🇨🇦 Canada – Remote

💵 $16 - $18 / hour

💰 Venture Round on 1995-01

⏰ Full Time

🟢 Junior

💝 Customer Support

🚫👨‍🎓 No degree required

2 days ago

Job not on LinkedIn

AlgaeCal Inc.

51 - 200

🧘 Wellness

⚕️ Healthcare Insurance

🧬 Biotechnology

Customer Service Representative assisting customers with their bone health inquiries through various mediums. Engaging with customers and ensuring optimal service in a remote environment.

🇨🇦 Canada – Remote

💵 $52k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

3 days ago

Job not on LinkedIn

Day Translations, Inc.

1001 - 5000

🤝 B2B

👥 B2C

Customer Support Representative handling client inquiries via phone, email, and chat. Educating about translation services while ensuring high client satisfaction for Day Translations.

🌏 Anywhere in the World

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

November 26

Sutherland

10,000+ employees

🤝 B2B

🤖 Artificial Intelligence

☁️ SaaS

Customer Service Representative assisting families and schools with inquiries about scholarship programs and application statuses. Responding to calls and ensuring student registrations while working remotely.

🇨🇦 Canada – Remote

💰 $300M Secondary Market on 2014-10

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

Client Support Specialist

November 26

Job not on LinkedIn

Kindsight

51 - 200

☁️ SaaS

🤝 B2B

🤖 Artificial Intelligence

Client Support Specialist providing support via email, telephone, and chat for Kindsight products. Resolving user and product inquiries while maintaining client satisfaction in a remote environment.

🇨🇦 Canada – Remote

💵 $38k - $45k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required

November 25

Job not on LinkedIn

Jobber

501 - 1000

☁️ SaaS

🤝 B2B

Customer Service Representative assisting customers through live chat, phone, or email in the Jobber ecosystem. Addressing inquiries, troubleshooting, and providing exceptional customer service.

🇨🇦 Canada – Remote

💵 $50k - $67.6k / year

⏰ Full Time

🟢 Junior

💝 Customer Support

🚫👨‍🎓 No degree required

November 18

Copart

5001 - 10000

Customer Service Representative providing exceptional customer support for Copart’s global online vehicle auction services. Handling calls and facilitating vehicle releases with an emphasis on customer satisfaction.

🇨🇦 Canada – Remote

💵 $19 - $25 / hour

⏰ Full Time

🟢 Junior

💝 Customer Support

🚫👨‍🎓 No degree required

November 16

Alberta Blue Cross

1001 - 5000

⚕️ Healthcare Insurance

🧘 Wellness

🤝 Non-profit

Member Support Representative for Alberta Blue Cross® handling customer inquiries and payments. Focused on providing exceptional customer experiences while working from home.

November 14

Job not on LinkedIn

Day Translations, Inc.

1001 - 5000

🤝 B2B

👥 B2C

Bilingual Customer Support Representative managing client inquiries via calls and chats. Day Translations offers language solutions and services globally for individuals and organizations.

🌏 Anywhere in the World

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

🗣️🇯🇵 Japanese Required

November 11

IDEXX

10,000+ employees

⚕️ Healthcare Insurance

🧬 Biotechnology

Field Support Representative teaching veterinarians how to use diagnostic machines and troubleshooting issues. Involves customer visits and professional development opportunities.

🇨🇦 Canada – Remote

💰 Seed Round on 1984-01

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

Customer Support Specialist

November 9

Job not on LinkedIn

Practice EHR

51 - 200

⚕️ Healthcare Insurance

☁️ SaaS

🤖 Artificial Intelligence

Customer Support Specialist providing problem-solving and training for clients at Practice Better. Role includes contributing to customer support processes and ensuring satisfaction.

November 8

Dribbble

11 - 50

Community Support Representative managing user inquiries and ensuring user success on Dribbble's platform. Handling tasks related to support functions while delivering empathetic and solution-oriented responses.

🇨🇦 Canada – Remote

💵 $45k - $50k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

November 8

Sutherland

10,000+ employees

🤝 B2B

🤖 Artificial Intelligence

☁️ SaaS

Customer Service Representative assisting families and schools with scholarship inquiries and applications. Engaging with callers to provide information and ensure satisfaction.

🇨🇦 Canada – Remote

💰 $300M Secondary Market on 2014-10

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

November 7

Phreesia

1001 - 5000

☁️ SaaS

Client Services Associate responsible for consulting and implementation to enhance client healthcare experience. Collaborating with various departments to drive client satisfaction and revenue growth.

October 31

Sutherland

10,000+ employees

🤝 B2B

🤖 Artificial Intelligence

☁️ SaaS

Temporary position assisting families and schools in scholarship inquiries via calls and providing solutions with a focus on customer satisfaction.

🇨🇦 Canada – Remote

💰 $300M Secondary Market on 2014-10

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

Customer Support Specialist

October 30

Job not on LinkedIn

UserTesting

501 - 1000

☁️ SaaS

🏢 Enterprise

🤝 B2B

Customer Support Specialist guiding users through issues via email, chat, and phone. Demonstrating empathy and achieving satisfaction goals while using various troubleshooting tools.

🇨🇦 Canada – Remote

💰 Grant on 2020-11

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

October 29

Job not on LinkedIn

Customer Support Representative at 7shifts providing personalized support for restaurant scheduling software. First point of contact for customers via chat, email, and phone.

🇨🇦 Canada – Remote

💰 $80M Series C on 2022-02

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required

October 29

Job not on LinkedIn

Customer Support Representative at 7shifts assisting restaurants through chat, email, and phone. Empowering customers to utilize products effectively while addressing their concerns.

🇨🇦 Canada – Remote

💰 $80M Series C on 2022-02

⏰ Full Time

🟢 Junior

💝 Customer Support

🚫👨‍🎓 No degree required

Customer Support Specialist

October 24

Job not on LinkedIn

Railbookers Group

201 - 500

👥 B2C

🤝 B2B

🚗 Transport

Customer Support Specialist providing exceptional service for Railbookers and Amtrak Vacations inquiries via phone and email. Processing changes, resolving issues, and ensuring customer satisfaction in travel experiences.

🇨🇦 Canada – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required

+9 More Support Representative Jobs Available!

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Top Companies Hiring Remote Support Representatives in Canada

Lillio (formerly HiMama)

Education • SaaS • B2B

51 - 200

Job Openings

Magoya

Agriculture • API • B2B

11 - 50

Job Openings

ModSquad

Customer Support Outsourcing • Content Moderation • Artificial Intelligence

1165 - 1165

Job Openings

ServiceTitan

SaaS • B2B • Marketplace

1001 - 5000

💰 $200M Series G on 2021-06

Job Openings

Sutherland

B2B • Artificial Intelligence • SaaS

10,000+ employees

💰 $300M Secondary Market on 2014-10

Job Openings

Remote support representative salary expectations in Canada

The average salary for remote support representatives in Canada is CA$70,004 per year. This is based on data from 83 job openings. Our advanced AI searches the internet for remote job openings and posts them on our website. We use the salary data from these job postings to calculate salary expectations.

Below is a breakdown of salary data by years of experience:

ExperienceNumber of roles analyzedAverage Salary

🟢 Junior Support Representative (1-2 yrs)

29CA$69,509

🟡 Mid-level Support Representative (2-4 yrs)

52CA$69,150

🟠 Senior Support Representative (5-9 yrs)

2CA$99,375

How long does it take for companies to hire a remote support representative in Canada?

We analyzed 66 job listings in the last year and found it takes about 30 days for employers to close a job opening.

The most in-demand skills for support representatives in Canada

We reviewed 83 job postings and found the top 10 skills employers are asking for most often are:

Customer support54.5%
Problem solving45.5%
Technical support45.5%
Troubleshooting45.5%
Communication36.4%
Technical troubleshooting27.3%
Crm18.2%
Customer service18.2%
Fraud prevention18.2%
Mobile applications18.2%

Frequently asked questions

You need strong communication skills, problem-solving abilities, proficiency in using support software, and a good understanding of customer service principles. Patience, empathy, and the ability to multitask are also crucial for success in this role.

Typically, a high school diploma or equivalent is required. Experience in customer service or technical support is valuable. Some employers may prefer an associate's or bachelor's degree or relevant certifications in customer support.

Responsibilities include responding to customer inquiries, troubleshooting issues, providing product information, managing support tickets, and escalating complex problems. You'll also need to document interactions and follow up with customers to ensure their issues are resolved.

Benefits include flexible work schedules, reduced commuting time, the ability to work from any location, and opportunities for career growth. Remote work often leads to a better work-life balance and the chance to engage with a diverse range of customers.

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