Program Manager, Clinician Training, LMS

🕒 vor 19 Tagen

🗽 New York – Remote

🗽 New York – Remote

💵 $131.000 - $150.000 / Jahr

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

📋 Programmmanager

🦅 H1B-Visum-Sponsor

Dieses Unternehmen hat in der Vergangenheit H1B-Visa gesponsert.

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Abridge

WebsiteLinkedInAlle Stellen

11 - 50 Mitarbeiter

⚕️ Krankenversicherung

🤖 Künstliche Intelligenz

☁️ SaaS

Healthcare Insurance • Artificial Intelligence • SaaS

Abridge ist ein führendes KI-Unternehmen, das sich auf die Umwandlung klinischer Gespräche in strukturierte klinische Notizen in Echtzeit spezialisiert hat. Durch die direkte Integration in Gesundheitssysteme wie Epic bietet die generative KI-Plattform von Abridge präzise, mehrsprachige Zusammenfassungen und reduziert die Dokumentationszeit für Kliniker erheblich. Die Plattform ist hoch angesehen dafür, das Erlebnis von Klinikern zu verbessern, ohne Sicherheit oder Wirksamkeit zu beeinträchtigen. Abridge ist bestrebt, Gesundheitssysteme mit innovativer KI-Wissenschaft zu unterstützen, um die Effizienz zu steigern. Das Unternehmen wird von einem Team aus Gesundheitsfachleuten und KI-Wissenschaftlern geleitet, die sich der verantwortungsvollen KI-Entwicklung und kontinuierlichen Innovation verschrieben haben.

Beschreibung

• Own and lead the clinician onboarding and end user training programs across all implementations. • Run the monthly training update cadence aligned to Abridge's product release cycle, ensuring content updates are complete by each GA date. • Develop and refine the onboarding strategy tailored to clinician roles and points in the customer journey. • Triage and respond to incoming training requests from the broader team , ensuring PX has the assets they need when they need them • Partner with the Partner Experience team to design scalable, high-touch resourcing models that meet partner needs, reduce effort on our partners, and improve clinician ramp up times. • Coordinate across Clinical Success, Product, PMM, and Implementation to ensure nothing falls through the cracks on a release • Design and maintain a comprehensive curriculum for clinician training, across all formats (i.e. live, virtual, and self-serve) • Ensure content is up-to-date, clinically relevant, and aligned with evolving product functionality and customer workflows. • Collaborate cross-functionally with teams like Product, Product Marketing, and Customer Operations to maintain content accuracy and alignment. • Own and administer the LMS - including SOP documentation, learning path configuration, partner specific pages, and engagement reporting. • Create partner-specific LMS pages with appropriate branding, learning pathways by care setting, and product configuration • Build materials and tooling that scale — reducing burden on partner-facing teams over time • Partner with Implementation teams on LMS onboarding updates and ensure the right Engineering support for SSO configuration and provisioning at scale • Track training effectiveness through feedback loops, engagement metrics, and adoption outcomes; report to PX leadership regularly • Iterate on the training model as Abridge scales, raising the bar on clinician satisfaction and long-term retention.

🎯 Anforderungen

• 4+ years of experience in clinician training, learning & development, or a related enablement role — ideally in health tech or clinical education • Demonstrated experience owning end-to-end content production across live, recorded, and self-serve formats • Experience implementing or administering an LMS (learning management system) • Strong project management instincts — you can run a monthly cadence, manage competing requests, and keep a module library current without dropping anything • High craft standard for content quality, brand consistency, and clinician-appropriate communication • Comfortable working cross-functionally with Product, PMM, Clinical, and Ops stakeholders • Strong communication skills and the ability to build trust with both internal teams and partner organizations.

🏖️ Vorteile

• 14 paid holidays • flexible PTO for salaried employees, and accrued time off for hourly employees • Medical, Dental, and Vision coverage for all full-time employees and their families. • Generous paid parental leave for all full-time employees. • Resources and financial support to help you build your family. • 401(k) Matching: Contribution matching to help invest in your future. • Tax free funds for personal device usage. • Access to Flexible Spending Accounts (FSA) and Commuter Benefits. • Monthly contributions for fitness, professional development, coworking, and more. • Dedicated access to therapy and coaching to help you reach your goals. • Paid Sabbatical Leave after 5 years of employment. • Competitive compensation and equity grants for full time employees.