Business Consultant

🕒 vor 1 Monat

🇺🇸 Vereinigte Staaten – Remote

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

💼 Berater

🦅 H1B-Visum-Sponsor

Dieses Unternehmen hat in der Vergangenheit H1B-Visa gesponsert.

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Aderant

WebsiteLinkedInAlle Stellen

501 - 1000 Mitarbeiter

Gegründet 1978

☁️ SaaS

🤝 B2B

🤖 Künstliche Intelligenz

SaaS • B2B • Artificial Intelligence

Aderant ist ein weltweit führender Anbieter von Softwarelösungen für das rechtliche Geschäfts- und Praxismanagement, die Anwaltskanzleien bei der Verwaltung und Modernisierung ihrer Backoffice-Prozesse unterstützen. Das Unternehmen bietet cloudbasierte SaaS-Plattformen und -Anwendungen an, darunter Praxismanagement, Zeit- und Abrechnung (iTimekeep), Abrechnungszustellung (BillBlast), Compliance (Onyx/OCG), Recruiting, Terminplanung/Dokumentation, Analytik (Stridyn) und KI-gesteuerte Work-to-Cash-Automatisierung, die speziell für große professionelle Dienstleistungs- und Anwaltskanzleien entwickelt wurden. Aderant legt Wert auf KI, Cloud-Transformation, Sicherheit (SOC 2) und Integrationen, um die Abrechnungsgenauigkeit, Compliance, Finanzoperationen und betriebliche Effizienz von Anwaltskanzleien weltweit zu verbessern.

Beschreibung

• Engage with clients to gather and analyze business requirements, objectives, and challenges. • Conduct discovery sessions, workshops, and interviews to understand client processes and workflows. • Translate client requirements into detailed implementation plans and solution designs. • Configure software solutions based on client requirements, ensuring alignment with best practices and product capabilities. • Customize and tailor solutions to meet specific client needs, integrating with existing systems and third-party applications as necessary. • Test and validate configurations to ensure functionality, usability, and performance meet client expectations. • Lead or support the implementation and deployment of software solutions, managing project timelines, milestones, and deliverables. • Collaborate with project managers, technical teams, and stakeholders to execute project plans and ensure smooth project execution. • Provide technical guidance and support during go-live activities, system integration, and user acceptance testing (UAT). • Deliver product training sessions and workshops to client stakeholders, including end-users, administrators, and executives. • Create and maintain training materials, documentation, and user guides to support client enablement and adoption. • Facilitate knowledge transfer and provide ongoing support to clients to ensure they maximize the value of the software solution. • Build and maintain strong relationships with clients, serving as a trusted advisor and advocate for their success. • Proactively identify opportunities for additional services, upsell, and cross-sell opportunities based on client needs and usage. • Monitor client satisfaction, gather feedback, and address concerns to ensure a positive customer experience and long-term retention. • Collaborate effectively with sales, product management, support, and development teams to align on client requirements and project goals. • Provide feedback to internal teams on product enhancements, features, and functionality based on client interactions and market insights. • Contribute to knowledge sharing and best practices within the professional services team and across the organization.

🎯 Anforderungen

• Bachelor’s degree in Computer Science, Information Systems, Business Administration, or a related field (Master’s degree is a plus). • Proven experience (typically 3-5 years) in professional services, consulting, or technical implementation roles, preferably in software or technology. • Strong technical aptitude and proficiency in software configuration, system integration, and troubleshooting. • Experience with project management methodologies (e.g., Agile, Waterfall) and project delivery best practices. • Excellent communication and presentation skills, with the ability to effectively engage with stakeholders at all levels. • Customer-focused mindset with a passion for delivering exceptional service and achieving client success. • Ability to manage multiple projects simultaneously, prioritize tasks, and meet deadlines in a fast-paced environment. • Problem-solving skills and the ability to analyze complex issues and propose effective solutions. • Willingness to travel occasionally to client sites for onsite engagements (travel requirements may vary).

🏖️ Vorteile

• Professional development opportunities