Software Asset Management Product Owner – Enterprise SaaS

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🕒 vor 21 Tagen

🇺🇸 Vereinigte Staaten – Remote

💵 $50 - $60 / Stunde

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

✅ Produktmanager

👻 Geisterscore 2%

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🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of AdNet/AccountNet Inc.

AdNet/AccountNet Inc.

51 - 200 Mitarbeiter

Gegründet 1990

💼 Beratung

🏥 Gesundheitswesen

⚖️ Rechtswesen

Consulting • Healthcare • Legal

AdNet/AccountNet Inc. ist ein 8(a), WOSB, LGBTE und WBE-geführtes Unternehmen für Personalmanagement und Personalvermittlung, das 1990 gegründet wurde und seinen Sitz in Baltimore, MD, hat. Das Unternehmen bietet Personalvermittlung für Regierungs- und kommerzielle Bereiche, Executive Search, die Vermittlung von Beratern und Auftragnehmern sowie Dienstleistungen zur Talentakquise für Remote- und Vor-Ort-Stellen. AdNet legt Wert auf Menschen, anpassungsfähige Prozesse und erfolgreiche Vermittlungen (die „P3“-Formel) und engagiert sich auch für Gemeinwesenarbeit, Podcasts und Stipendieninitiativen.

Beschreibung

• Take ownership of the roadmap and backlog for assigned SaaS applications and/or ITAM technologies. • Continuously improve operations through automation, process standardization, and effective governance. • Balance compliance obligations with business productivity. • Serve as the central point of communication between business stakeholders and engineering/support resources. • Develop measures of success related to application adoption, cost efficiency, and risk. • Review and assess proposed SaaS solutions before implementation, considering security, technical compatibility, integration requirements, and administrative effort. • Provide hands-on technical administration for enterprise-approved SaaS applications. • Help ensure applications remain secure, scalable, reliable, and efficiently managed. • Implement and administer SSO, conditional access, MFA, administrative roles, SaaS security controls, automated provisioning/deprovisioning, role assignment, license assignment, and access review workflows. • Support least-privilege security practices for users, administrators, service accounts, service principals, secrets, and API permissions. • Manage and automate joiner, mover, and leaver processes. • Apply AI, APIs, scripting, low-code platforms, and other automation technologies to reduce repetitive administrative work. • Create and maintain standards for application administration, administrative ownership, access review frequency, and secure system configurations. • Provide advanced escalation support for application and access issues beyond Tier 1 and Tier 2 support levels. • Oversee assigned SaaS applications throughout onboarding, active management, renewal, and retirement. • Analyze license utilization, user activity, and spending to identify underused software, license reclamation opportunities, licensing model changes, and vendor contract right-sizing opportunities. • Coordinate renewal readiness with Finance and Procurement using historical usage patterns and projected future demand. • Maintain accurate SaaS inventory records for applications, license entitlements, users, administrators, and integrations. • Improve visibility into SaaS spending, utilization, and risk. • Support internal and external audits through license compliance validation and periodic user access reviews. • Administer governance activities in accordance with established ITAM standards.

🎯 Anforderungen

• At least 3 years of experience in SaaS application administration or IT Asset Management, with demonstrated hands-on technical expertise. • At least 3 years of experience configuring, integrating, securing, and administering enterprise SaaS applications, including SSO, API connectivity, and application administration consoles. • Strong understanding of major software licensing models, including named-user, concurrent, consumption-based, and enterprise agreements. • Strong analytical and troubleshooting skills with the ability to combine utilization, entitlement, and spending data into practical business recommendations. • Experience maintaining reliable configuration and inventory information across multiple systems and using data analysis or system queries to detect discrepancies. • Demonstrated ability and initiative in using emerging technologies, particularly AI and automation solutions, to improve operations and decision-making. • Preferred: Knowledge of ITAM/SAM solutions and CMDB or application inventory technologies. • Preferred: Experience with SAML, OAuth, OpenID Connect, Entra ID / Azure AD, or comparable identity technology. • Preferred: Understanding of service principals, APIs and their permissions, Graph-style access models, SaaS security controls, and vendor administration portals. • Preferred: Experience automating processes using APIs, scripting, Power Platform, or similar tools. • Preferred: Bachelor’s degree. • Preferred: Experience building dashboards or reports using Excel and/or BI technologies and presenting findings to non-technical stakeholders. • Preferred: Demonstrated ability to operate across technical engineering, governance, and financial/cost optimization functions. • Preferred: Hands-on experience supporting SOX, ITGC, or access review activities. • Preferred: Professional certifications related to ITAM, SAM, IT service management, or procurement, including IAITAM, ITIL, or comparable certifications.

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