Senior Release Manager, CS Platform

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Lebenslauf hochladen

Airbnb

WebsiteLinkedInAlle Stellen

5001 - 10000 Mitarbeiter

Gegründet 2007

👥 B2C

🛍️ eCommerce

💰 Post-IPO Equity im 2020-12

B2C • eCommerce • Hospitality

Airbnb ist ein globaler Online-Marktplatz, der Personen, die nach Unterkünften suchen, mit Gastgebern verbindet, die einzigartige und vielfältige Unterkunftsmöglichkeiten, oft in Wohnimmobilien, anbieten. Nutzer können Räume buchen, die von Einzimmerwohnungen bis hin zu ganzen Häusern und Boutique-Hotels reichen. Airbnb bietet zudem Erlebnisse an, bei denen Gäste Aktivitäten buchen können, die von Einheimischen veranstaltet werden, um ein authentisches Reiseerlebnis zu bieten.

Beschreibung

• Serve as the primary liaison between Platform Management, Technical Program Management, Engineering, Testing, and Operations ensuring clear, consistent communication and shared alignment across all workstreams for each release. • Maintain accurate source-of-truth trackers and documentation so every stakeholder has what they need, when they need it • Create and maintain release management best practices. • Define, track, and report on key release health and operational metrics ensuring releases are delivered on schedule and meet defined success criteria. • Surface issues, risks, and regional nuances before launch, and rally cross-functional partners to diagnose, escalate, and resolve issues. • Work independently alongside stakeholders and cross-functional leadership maintaining rigorous oversight of release readiness and proactively mitigating blockers. • Facilitate the official go/no-go decisions owning the acceptance criteria and process to greenlight each release. • Partner with Operations/Training to ensure agents are prepared for new tooling. • Own post-launch monitoring and retrospectives by tracking adoption, surfacing issues post-release, and running retrospectives to drive improvements

🎯 Anforderungen

• 7+ years of experience in technical program management, program management, release management or product operations roles with a proven track record of success • Proven experience leading cross-functional product releases with executive visibility • Exceptional communication skills, verbal, written and presentation, to all levels of an organization • Strong problem-solving and analytical skills • Understanding of best practice product release processes, experience working with engineering teams • Proficiency in virtual collaboration and project management tools like Asana, Jira, and Airtable • Strategic thinking and organizational skills, with the ability to work collaboratively and cross-functionally across teams • Hands-on, working knowledge of software product development life-cycle and methodologies. Specific experience with Agile is preferred. • Naturally accountable and responsible: Self-starter, self-motivated, focused, and self-sufficient • Strong strategic judgment: an ability to interpret organizational goals and translate them into planning activities • Ability to manage multiple, competing priorities simultaneously, in a fast-paced environment • Champion for continuous improvement • Experience working collaboratively with cross functional teams.

🏖️ Vorteile

• our job titles may span more than one career level • base pay is dependent upon many factors such as: training, transferable skills, work experience, business needs and market demands • role may also be eligible for bonus, equity, benefits, and Employee Travel Credits