Marketing Strategy Consultant

🕒 vor 29 Tagen

🇺🇸 Vereinigte Staaten – Remote

💵 $85.000 - $100.000 / Jahr

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

🎡 Marketing

🦅 H1B-Visum-Sponsor

info

🗣️🇺🇸🇬🇧 Englisch erforderlich

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Airship

201 - 500 Mitarbeiter

☁️ SaaS

🤖 Künstliche Intelligenz

🤝 B2B

💰 €25.000.000 Series F im 2018-06

SaaS • Artificial Intelligence • B2B

Airship ist eine umfassende Plattform für Kundenerfahrungen, die Unternehmen in die Lage versetzt, Kundenreisen über mehrere Kanäle hinweg zu orchestrieren, zu personalisieren und zu optimieren, einschließlich Apps, Web, SMS, E-Mail und Mobile Wallets. Es bietet eine No-Code-Lösung, die es Teams ermöglicht, nahtlose, mobile-first Erfahrungen zu schaffen, ohne dass umfangreiche Entwicklungsressourcen benötigt werden. Die Plattform von Airship nutzt KI, um das Engagement und die Personalisierung durch generative und prädiktive Einblicke zu verbessern und unterstützt Branchen wie Reisen, Einzelhandel, Finanzen und Telekommunikation. Vertrauenswürdige global führende Marken setzen auf Airship, um die Herausforderungen unzusammenhängender und isolierter Kundeninteraktionen zu überwinden und durch innovative, datengetriebene Lösungen Loyalität und Umsatzwachstum voranzutreiben.

Beschreibung

• Map customer value and KPIs: Conduct discovery sessions with key stakeholders to identify core business challenges and build Value Realization Frameworks that connect Airship solutions to measurable outcomes • Design multi-channel customer journeys: Develop engagement strategies across email, mobile, SMS, digital wallets, and more for enterprise brands • Own the ROI narrative: Partner with Account Teams to lead business reviews that go beyond usage metrics to demonstrate clear financial impact and strategic return • Drive retention and expansion: Identify pathways for service and feature growth by becoming an integral part of each customer's engagement strategy, contributing to strong net retention rates • Facilitate strategic workshops: Create and deliver sessions that help customers define their goals, align on priorities, and accelerate digital marketing outcomes • Translate data into action: Turn customer data and campaign results into actionable insights and recommendations that optimize performance • Contribute to scalable frameworks: Help develop standardized playbooks and AI-powered tools that elevate consulting quality across the global organization • Share knowledge with peers: Contribute best practices and learnings with fellow consultants to raise the bar for strategic delivery across the team • Use AI to work smarter: Apply AI tools for research, content development, and performance auditing to deliver faster, higher-quality strategic guidance

🎯 Anforderungen

• 4–6 years of experience in consulting, a digital agency, or a client-side marketing role (e.g., CRM Manager, Lifecycle Marketing Manager, CX Strategist) • Experience designing multi-channel customer engagement strategies across two or more channels (email, mobile, SMS, web, digital wallets) • Demonstrated ability to build trusted relationships with VP and Director-level marketing stakeholders • Strong data-driven storytelling skills, with the ability to translate technical concepts into clear business value • Experience facilitating strategic workshops or planning sessions for enterprise stakeholders • Fluency in English required

🏖️ Vorteile

• Competitive medical, dental, and vision insurance options for you and your dependents • Flexible time off, company paid holidays, paid parental leave, and paid volunteer time off • Support for your overall wellbeing with mental health and wellness resources • Employer-subsidized life insurance as well as short-term and long-term disability • A digital-first work environment and a monthly stipend to support remote work • Mentorship and growth opportunities to build skills and accelerate professional development • And more!

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