Director, Product Management – CDP

🕒 vor 5 Tagen

🌵 Arizona – Remote

🌵 Arizona – Remote

💵 $144.250 - $256.250 / Jahr

⏰ Vollzeit

🔴 Experte

✅ Produktmanager

👻 Geisterscore 0%

Was es bedeutet: wie wahrscheinlich diese Stelle offen bleibt, ohne dass aktiv eingestellt wird.So liest du es: 60 % oder höher heißt, wir halten das für einen Geisterjob. Niedrigere Werte sind weniger bedenklich.Wie wir werten: Dauer offen, Neuveröffentlichungen, offene Stellen vs Teamgröße, wie schnell Stellen geschlossen werden, und ob ein Gehalt angegeben ist.Hinweis: eine Schätzung aus öffentlichen Daten, kein Urteil über das Unternehmen. Echte Stellen können hoch punkten, nutze es also als Hinweis, nicht als Fakt.

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American Express

WebsiteLinkedInAlle Stellen

10.000+ Mitarbeiter

🏦 Bankwesen

💸 Finanzen

🤝 B2B

Banking • Finance • B2B

American Express ist ein globales Finanzdienstleistungsunternehmen, das Privat-, Geschäfts- und Firmenkreditkarten ausgibt, Zahlungs- und Händlerdienste betreibt und Bankprodukte wie Sparkonten, Einlagenzertifikate und Privatkredite anbietet. Es bietet Prämien- und Reiseprogramme, Unternehmens- und B2B-Zahlungslösungen, Finanzbildung und Sicherheitsdienste sowie umfassende Unterstützung für Kartenmitglieder und Händler.

Beschreibung

• Define and lead the product vision, strategy, and multi-year roadmap for American Express’ enterprise Customer Data Platform and associated customer data capabilities powered by Adobe Experience Platform. • Lead enterprise capabilities across customer profile, identity, marketing data, audience management, segmentation, targeting, eligibility, and activation. • Modernize legacy marketing data and targeting capabilities onto a scalable, reusable, globally available CDP ecosystem. • Establish a platform product strategy enabling businesses and marketers to discover, understand, build, and activate audiences efficiently. • Partner with Marketing, Product, Engineering, Architecture, Analytics, and Operations leaders to translate priorities into platform capabilities, investments, and measurable outcomes. • Serve as a senior Product leader for Adobe Experience Platform and Real-Time CDP, assessing Adobe capabilities and the broader MarTech ecosystem. • Define product strategies for identity, data ingestion, profile management, audience creation, eligibility, activation, and marketing data products. • Drive adoption and migration from legacy capabilities to the future-state MarTech ecosystem while minimizing disruption. • Define and monitor product KPIs for adoption, audience creation velocity, data quality, platform reliability, reuse, operational efficiency, and business outcomes. • Champion customer-centric product management, experimentation, and continuous improvement. • Lead, coach, and develop Product Managers and establish product management practices and accountability.

🎯 Anforderungen

• Bachelor’s degree in Business, Computer Science, Engineering, Information Systems, or a related field; equivalent professional experience will also be considered. • 6+ years of Product Management or related digital product experience, with demonstrated leadership of complex enterprise platforms or products. • Demonstrated experience defining and executing multi-year product strategies and roadmaps for large-scale digital, data, marketing technology, or customer engagement platforms. • Strong understanding of Customer Data Platforms (CDPs), including customer profiles, identity resolution, segmentation, audience management, targeting, eligibility, and activation. • Experience leading large-scale technology modernization or platform transformation, including migration from legacy capabilities to modern platforms. • Proven ability to translate business strategies and customer needs into platform capabilities, investment priorities, and measurable outcomes. • Demonstrated experience leading products that depend on complex data ecosystems, integrations, APIs, and enterprise technology architectures. • Strong understanding of modern Product Management practices, including discovery, prioritization, roadmap development, outcome measurement, and Agile delivery. • Proven ability to lead through ambiguity and navigate complex dependencies across Product, Engineering, Data, Architecture, Marketing, Operations, and other enterprise functions. • Exceptional executive communication and stakeholder management skills, with demonstrated ability to influence senior leaders without direct authority. • Demonstrated experience leading and developing Product Managers and/or cross-functional product teams. • Employment eligibility to work with American Express in the U.S. is required; the company will not pursue visa sponsorship. • Preferred: Experience with Adobe Experience Platform (AEP), Adobe Real-Time CDP, or comparable enterprise Customer Data Platforms. • Preferred: Knowledge of customer identity, audience segmentation, targeting, eligibility, personalization, decisioning, and real-time customer profile capabilities. • Preferred: Experience building or managing marketing data products or self-service audience/data capabilities. • Preferred: Experience with real-time and event-driven architectures, streaming customer data, and real-time audience activation. • Preferred: Experience operating shared enterprise platforms across multiple businesses, channels, and global markets. • Preferred: Familiarity with cloud data architectures, APIs, data pipelines, data quality, metadata management, and data governance. • Preferred: Experience establishing platform governance and operating models across multiple business units.

🏖️ Vorteile

• Competitive base salaries • Bonus incentives • 6% Company Match on retirement savings plan • Free financial coaching and financial well-being support • Comprehensive medical, dental, vision, life insurance, and disability benefits • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) • Free and confidential counseling support through our Healthy Minds program • Career development and training opportunities • Flexible, hybrid, onsite, or fully virtual work arrangements depending on role and business needs