Phone Sales Representative – Aftermarket Auto Parts

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🕒 vor 5 Tagen

🐊 Florida, Kansas, +11 weitere Bundesländer – Remote

🐊 Florida – Remote 🌪️ Kansas – Remote 🎰 Nevada – Remote 🏈 Ohio – Remote 🦀 Maryland – Remote ❄️ Minnesota – Remote 🎸 Mississippi – Remote 🔔 Pennsylvania – Remote 🌴 South Carolina – Remote 🤠 Texas – Remote ⛷️ Utah – Remote ⚔️ Virginia – Remote 🧀 Wisconsin – Remote

💵 $17 / Stunde

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

🤑 Vertrieb

👻 Geisterscore 0%

Was es bedeutet: wie wahrscheinlich diese Stelle offen bleibt, ohne dass aktiv eingestellt wird.So liest du es: 60 % oder höher heißt, wir halten das für einen Geisterjob. Niedrigere Werte sind weniger bedenklich.Wie wir werten: Dauer offen, Neuveröffentlichungen, offene Stellen vs Teamgröße, wie schnell Stellen geschlossen werden, und ob ein Gehalt angegeben ist.Hinweis: eine Schätzung aus öffentlichen Daten, kein Urteil über das Unternehmen. Echte Stellen können hoch punkten, nutze es also als Hinweis, nicht als Fakt.

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Mustang Parts

WebsiteLinkedInAlle Stellen

11 - 50 Mitarbeiter

📦 Logistik

🏭 Fertigung

🛍️ eCommerce

Logistics • Manufacturing • eCommerce

Mustang Parts ist ein führender Online-Händler, der sich auf Ersatzteile und Accessoires für Muscle Cars, insbesondere den Ford Mustang, spezialisiert hat. Sie bieten eine große Auswahl an Komponenten, darunter Leistungssteigerungen, OEM-Ersatzteile und Anpassungsoptionen. Mit einem starken Fokus auf Kundenservice stellen sie Ressourcen wie Installationsanleitungen und Unterstützung durch ihr fachkundiges Verkaufsteam bereit, um Automobilenthusiasten zu unterstützen, die ihre Fahrzeuge verbessern und ihre Individualität zum Ausdruck bringen möchten.

Beschreibung

• Aid customers through their automotive accessories purchasing experience under the direction of the Sales Management Team • Direct consumers to the best aftermarket parts for their vehicles • Handle customer communication via calls, text messages, emails, and online chats regarding automotive accessory orders, product inquiries, and returns • Make outbound calls and text messages to existing customers to follow up on sales leads and close sales • Take inbound calls, text messages, tickets, and chats from queues as needed • Use product knowledge and enthusiasm to sell automotive accessories • Suggest corresponding vehicle modifications and accessories to enhance customers’ vehicles • Build rapport with customers to foster repeat business, including handling service-related issues • Provide prompt, efficient, professional, and courteous service • Enter and process orders, returns, and customer inquiries, including updates and cancellations • Answer questions, educate customers, and provide purchasing suggestions • Use available sales channels and programs to achieve bi-weekly sales goals and performance metrics • Meet customer service quality, customer contact, and revenue targets • Notify Sales leadership of trends or problems • Continue education through company-sponsored programs and LMS to improve expertise in supported vehicles • Participate in special projects and perform other duties assigned by management • Work alternative schedules when required by the Customer Critical Role during unforeseen circumstances

🎯 Anforderungen

• High school diploma or an equivalent combination of education and experience • Must have or have the ability to acquire automotive knowledge in all supported vehicles • Excellent sales ability and some product knowledge or ability to learn • Ability to maintain attendance as defined by company policy • Ability to maintain professionalism and use tact when dealing with difficult customers • Proficiency in computer keyboarding and internet skills, including Microsoft Word and Excel • Reliable PC and sufficient internet speed to be effective in the role and meet expectations • Dual monitors highly recommended • Excellent organizational skills with the ability to handle multiple tasks simultaneously • Oral and written communication and interpersonal skills • Ability to prioritize workload and meet deadlines • Successful completion of the Turn5 sales new hire training program upon hire • Must reside in Pennsylvania, Ohio, Maryland, Virginia, South Carolina, Georgia, Florida, Mississippi, Kansas, Texas, Arkansas, Wisconsin, Minnesota, Indiana, Nevada, or Utah • Bilingual is a plus • Visual and hearing capability • Ability to sit for long periods of time • Ability to work under pressure to meet strict deadlines • Ability to operate general office equipment, including fax machine, photocopier, and computer printer • Ability to complete inbound and outbound calls, texts, chats, and emails with customers, vendors, and others

🏖️ Vorteile

• Hourly shift differential opportunities • Sales Tech Career Path Program with potential rate increases • Weekend shift pay: additional $5/hour on each weekend day worked • Perfect attendance bonus: up to an additional $3/hour every two weeks for maintaining perfect attendance and other KPIs • Sales-based performance bonus: up to $30,000+ per year • Medical, dental, and vision coverage • 401(k)/Roth plans with generous company match • Remote work • Paid Time Off (PTO) • Paid holidays • Paid Parental Leave • Travel assistance • Confidential life services, including counseling, consultation, and wellness services • YMCA membership reimbursements • Employee discounts of up to 50% on products across four websites • Up to 20% off Special Orders from WheelPros and Turn14 • Annual $250 Vehicle Mod Program reimbursement • Health Flexible Spending Accounts (FSA) • Dependent Care Accounts (DCA) • Short-Term Disability (100% covered) • Voluntary Long-Term Disability • Basic Life/AD&D Insurance (100% covered, up to 1x annual salary) • Voluntary Additional Life Insurance • Pet Insurance