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Key Account Manager

🕒 vor 1 Monat

🌪️ Kansas – Remote

infoinfo

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

💰 Account Manager

🗣️🇺🇸🇬🇧 Englisch erforderlich

Woher diese Stelle stammt

Veröffentlicht auf der Karriereseite von Aria Care Partners, nicht über eine Jobbörse

Von Remote Rocketship zum ersten Mal gesehen vor 1 Monat

Noch offen auf der Website von Aria Care Partners. Geprüft vor 9 Stunden.

Logo of Aria Care Partners

Aria Care Partners

201 - 500 Mitarbeiter

🏥 Gesundheitswesen

⚕️ Krankenversicherung

Healthcare • Healthcare Insurance

Aria Care Partners ist der nationale Marktführer in der Bereitstellung von zahnärztlichen, augenärztlichen, hörakustischen und podiatrischen Dienstleistungen vor Ort, insbesondere für Personen, die in Pflegeeinrichtungen leben. Mit über zwei Jahrzehnten Erfahrung stellt Aria Care Partners durch eine kollaborative Zusammenarbeit mit Langzeitpflegeeinrichtungen eine umfassende Gesundheitsversorgung für Senioren sicher. Zu ihren Dienstleistungen gehören präventive und restaurative Zahnpflege, Brillenanpassungen, die Bereitstellung von Hörhilfen und podiatrische Behandlungen. Aria unterstützt auch Medicaid- und Medicare-Empfänger sowie Privatversicherte, wodurch Flexibilität in den Versorgungsoptionen ermöglicht wird. Das Unternehmen ist stolz auf seine Glaubwürdigkeit und Wahlmöglichkeiten, spezialisierte, zugängliche Gesundheitslösungen vor Ort anzubieten, was es zu einem vertrauenswürdigen Partner im Senioren-Gesundheitsmanagement macht.

Beschreibung

• Retain and grow existing facility relationships through proactive customer support • Sustain rapport with key accounts by identifying needs, anticipating opportunities, and delivering exceptional service • Educate facilities on Aria Care Partners' mission, services, and value proposition • Serve as a trusted resource for facility leadership, residents, and staff • Provide interventional support for high-priority facilities • Partner with operational and clinical leaders to address urgent business and customer service challenges • Evaluate facility performance concerns, identify root causes, and develop action plans • Resolve complex customer, operational, and service-related issues • Support initiatives improving customer satisfaction, retention, and operational performance • Deliver training, onboarding, and ongoing coaching to Account Managers • Mentor team members on relationship management, territory planning, customer engagement, and problem resolution • Contribute sales and marketing insights, recommendations, and market intelligence • Identify growth opportunities through market analysis, customer feedback, and competitive research • Assist with strategic plans and continuous improvement initiatives • Maintain promotional materials and coordinate marketing resources • Plan and attend customer meetings, industry events, conferences, and trade shows • Complete audits, monitor trends, and identify process improvements • Manage confidential information • Lead special projects and new initiatives contributing to organizational goals

🎯 Anforderungen

• Residence within the United States with convenient access to a major airport • Ability to travel nationwide as business needs require • Extensive travel commitment averaging 2 to 3 weeks per month • Daily travel within assigned territories and significant overnight travel • Up to 75% travel, including overnight stays and multi-state assignments • Ability to respond to urgent facility support needs and travel on short notice when necessary • Associate's or Bachelor's degree preferred • 3 to 5 years of relevant sales, account management, healthcare, or customer service experience • Experience supporting senior living, skilled nursing, long-term care, or healthcare environments preferred • Prior experience in life and health insurance sales preferred • Current Life and Health Insurance License or ability to successfully obtain licensure • Valid driver's license with a clean driving record • Reliable transportation • Strong analytical and critical-thinking abilities • Excellent verbal, written, presentation, and relationship-building skills • Ability to manage multiple priorities, travel schedules, customer requests, and project deadlines • Effective time management skills • Ability to lift up to 50 pounds • Ability to travel extensively, including driving, flying, walking facilities, and standing for extended periods as needed

🏖️ Vorteile

• Competitive base salary plus bonus opportunity • Mileage reimbursement • Comprehensive benefits package • Opportunity to make a meaningful impact on the lives of seniors nationwide • Dynamic, relationship-focused role with significant autonomy and visibility • Opportunity to mentor and develop fellow Account Managers • Challenging and rewarding work environment focused on growth and service excellence

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