Collaboration Practice Director

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Aspire Technology Partners

WebsiteLinkedInAlle Stellen

201 - 500 Mitarbeiter

Gegründet 2004

🔒 Cybersecurity

🏢 Unternehmen

💼 Beratung

Cybersecurity • Enterprise • Consulting

Aspire Technology Partners ist ein Dienstleistungs- und Lösungsunternehmen im Bereich Technologie, das als strategischer IT-Partner für Organisationen agiert und End-to-End-Design, Implementierung und Managed Operations von digitaler Infrastruktur bereitstellt. Aspire bietet Lösungen für Zusammenarbeit und einheitliche Kommunikation, audiovisuelle Plattform-Interoperabilität, Unternehmensnetzwerke und Wireless-Technologien, Rechenzentrum- und Cloud-Dienste, Internet-of-Things-Architektur sowie ein breites Portfolio an Managed Services. Sicherheit ist ein Kernangebot—Aspire liefert Cybersicherheitsarchitektur, Sicherheitsberatung, Vorfallreaktion, Managed Detection & Response (MDR) und Managed XDR. Das Unternehmen bedient verschiedene Märkte, darunter Bildung, Energie & Versorgung, Finanzdienstleistungen, Gesundheitswesen, rechtliche & professionelle Dienstleistungen, Fertigung, öffentlicher Sektor und Einzelhandel, und betont Kundenerfolg, Lifecycle-Services und Geschäftstransformation.

Beschreibung

• Serve as Aspire's senior technical advisor for strategic Collaboration opportunities. • Lead customer discovery workshops to identify business objectives, operational challenges, and technical requirements. • Develop solution architectures that align customer goals with industry best practices and Aspire standards. • Present technical recommendations to audiences ranging from engineers to executive leadership. • Support proposal development, Statements of Work, technical responses, and solution documentation. • Provide technical guidance throughout implementation to ensure solutions are delivered as designed and customer expectations are achieved. • Partner with Sales to identify, qualify, and develop Collaboration opportunities. • Provide technical leadership during customer meetings, demonstrations, workshops, and executive presentations. • Support solution positioning, competitive differentiation, and pricing discussions for complex opportunities. • Serve as the technical owner for Aspire's Collaboration Practice, ensuring the continued evolution of technical standards, competencies, and overall solution quality. • Develop and maintain solution standards, reference architectures, design methodologies, and best practices. • Evaluate emerging technologies, manufacturers, and service offerings to strengthen Aspire's Collaboration portfolio. • Identify opportunities to create repeatable solution offerings and improve consistency, scalability, and operational efficiency. • Drive continuous improvement through enhanced processes, documentation, and technical knowledge sharing. • Maintain productive relationships with strategic technology partners through regular engagement, roadmap reviews, technical briefings, and joint customer initiatives. • Collaborate with Engineering and Service Delivery to ensure successful deployment and transition of Collaboration solutions. • Serve as a senior escalation resource for complex technical challenges and architecture reviews. • Mentor engineers, architects, and sales teams through coaching, knowledge sharing, and technical leadership. • Partner across cross-functional teams to improve customer satisfaction and strengthen Aspire's position as a trusted technology advisor.

🎯 Anforderungen

• Bachelor's degree in Information Technology, Engineering, Business, or a related field (or equivalent experience). • 10+ years designing, implementing, and supporting enterprise Collaboration solutions. • Extensive customer-facing consulting and solution architecture experience. • Experience supporting enterprise sales engagements from discovery through solution design. • Strong understanding of enterprise collaboration, calling, contact center, and related networking technologies. • Proven ability to develop trusted relationships with customers, partners, and internal stakeholders. • Cisco Collaboration certifications (CCNP Collaboration, CCIE Collaboration, or equivalent). • Microsoft Teams and/or Zoom certifications. • Experience developing technical standards, solution portfolios, or practice capabilities. • Experience mentoring technical teams. • Experience within a value-added reseller (VAR) or systems integrator. • Experience supporting managed services and lifecycle offerings.