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OSS Engineer

🕒 vor 2 Monaten

🏄 California – Remote

infoinfo

💵 $90.000 - $150.000 / Jahr

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

👷🏻‍♀️ Ingenieur

🗣️🇺🇸🇬🇧 Englisch erforderlich

Woher diese Stelle stammt

Veröffentlicht auf der Karriereseite von AXON Networks, nicht über eine Jobbörse

Von Remote Rocketship zum ersten Mal gesehen vor 2 Monaten

Noch offen auf der Website von AXON Networks. Geprüft vor 11 Stunden.

Logo of AXON Networks

AXON Networks

201 - 500 Mitarbeiter

Gegründet 2021

💼 Beratung

📦 Logistik

📣 Marketing

Consulting • Logistics • Marketing

AXON Networks ist ein Technologieunternehmen, das sich auf die Entwicklung innovativer Netzwerklösungen konzentriert. Das Unternehmen ist spezialisiert auf fortschrittliche Konnektivitätsoptionen und Datenmanagementsysteme, die auf verschiedene Branchen zugeschnitten sind und die Kommunikation und Betriebseffizienz verbessern.

Beschreibung

• Design, develop, test, deploy, and maintain internal web applications, APIs, command-line tools, and services for fault, performance, configuration, inventory, and service-assurance use cases • Build capabilities around service-provider tenants, cloud services, CPE inventory, topology and dependencies, device reachability, firmware versions, alarms, incidents, and customer impact • Apply modular design, code review, automated tests, version control, CI/CD, release notes, rollback, telemetry, and lifecycle ownership • Assess whether to build, buy, or integrate capabilities and integrate commercial and open-source OSS components • Create role-based dashboards for executives, the NOC, Support, and service owners • Correlate metrics, logs, traces, events, tickets, changes, customer/tenant data, and device telemetry • Automate alert enrichment, deduplication, correlation, ticket creation, routing, escalation, stakeholder notification, evidence collection, and operational reporting • Integrate with cloud APIs, Kubernetes, observability platforms, ITSM systems, collaboration channels, CI/CD systems, databases, messaging platforms, and customer-facing operational systems • Support onboarding, provisioning, inventory, telemetry, command execution, and firmware operations across managed CPE fleets • Develop analytics for repeat incidents, chronic customers or device cohorts, change-related failures, capacity trends, knowledge gaps, and automation opportunities • Prototype anomaly detection, correlation, and assisted-diagnosis approaches while preserving explainability and human control • Operate internal OSS capabilities as production systems with availability targets, monitoring, alerting, capacity planning, backup, recovery, and dependency documentation • Implement authentication, RBAC, least privilege, secrets management, certificate handling, audit logging, secure coding, and vulnerability remediation • Create runbooks, user guidance, support models, and ownership records; train NOC and Support users • Provide escalation support for critical tool failures and automation defects, including occasional approved maintenance or incident work outside normal hours • Report to the Network Operations Manager and partner with cloud, DevOps, firmware, QA, Database Engineering, Product, and Security teams

🎯 Anforderungen

• 5+ years of experience in OSS engineering, network automation, NOC tooling, software engineering for operations, or a closely related role • Experience building OSS capabilities for service providers, broadband operators, managed-network providers, or telecom equipment/software vendors • Demonstrated experience with telecom Operations Support Systems, including fault, performance, configuration, inventory, topology, service assurance, or network/service orchestration • Strong programming skills in Python, Go, Java, TypeScript/JavaScript, or a comparable language • Experience delivering maintainable production applications, services, or automation frameworks • Experience building APIs, event-driven integrations, data pipelines, databases, and user-facing operational dashboards • Hands-on experience with Linux, containers, Kubernetes, and a public cloud platform • Experience integrating observability, ITSM, collaboration, and operational platforms using REST APIs, webhooks, message queues, or event streams • Strong understanding of Git, code review, automated testing, CI/CD, release management, and rollback • Working networking knowledge including TCP/IP, DNS, DHCP, TLS, routing, APIs, and systematic troubleshooting across distributed systems • Ability to work directly with NOC, support, and operations engineers; convert ambiguous operational problems into clear requirements; and measure outcomes • Bachelor’s degree in computer science, engineering, or equivalent practical experience • Experience with cloud-managed CPE such as broadband gateways, routers, ONTs, Wi-Fi/mesh systems, or similar edge devices • Familiarity with TR-069/CWMP, TR-369/USP, TR-181 data models, ACS/USP controllers, device telemetry, and remote lifecycle management • Experience with Google Cloud Platform, Kubernetes, Terraform, Helm, and Git-based CI/CD • Experience with Grafana, Prometheus, OpenTelemetry, Elasticsearch, or comparable observability and visualization platforms • Experience with Apache Pulsar, Kafka, or another messaging/streaming platform and relational or NoSQL operational data stores • Experience integrating Jira Service Management or comparable ITSM tooling and collaboration platforms through APIs and webhooks • Familiarity with TM Forum Open APIs, YANG, NETCONF, RESTCONF, gNMI, SNMP, or other telecom/network-management interfaces • Experience with workflow engines, low-code orchestration, or event correlation • Experience applying RBAC, secrets management, certificate handling, audit logging, and data-protection controls • Front-end development or UX experience creating efficient interfaces for operators under time pressure • Must be able to work within North America • Visa sponsorship is not available

🏖️ Vorteile

• Fully remote work within North America • Equal-opportunity and inclusive working environment

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