Client Engagement Manager

🕒 vor 2 Monaten

☕ Washington – Remote

info

💵 $130.000 - $160.000 / Jahr

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

🏆 Customer Success

🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of AZX

AZX

1 - 10 Mitarbeiter

Gegründet 2024

🤖 Künstliche Intelligenz

⚡ Energie

🏠 Immobilien

Artificial Intelligence • Energy • Real Estate

AZX ist eine gemeinnützige Aktiengesellschaft, die KI-Lösungen liefert, die speziell auf die Energie-, Immobilien- und Lieferkettenbranche zugeschnitten sind. Das Unternehmen konzentriert sich darauf, die Probleme der Kunden zügig zu lösen, indem es innovative Strategien nutzt und KI-gestützte Lösungen entwickelt, die messbare Ergebnisse liefern. Mit einem zielgerichteten Ansatz legt AZX Wert darauf, sowohl die organisatorische Effizienz als auch die ökologische Nachhaltigkeit zu fördern.

Beschreibung

• Lead client engagements from initiation through delivery and post-launch support, ensuring measurable outcomes and client satisfaction • Build trust and confidence with clients by acting as a strategic partner and ensuring effective deployment of solutions • Facilitate workshops (AI perspective, initiatives, strategy) and translate outcomes into structured plans of action • Coordinate software design and implementation processes, aligning engineering, AI specialists, and client stakeholders • Establish and maintain project standards, documentation, and repeatable processes to improve efficiency • Identify risks, manage dependencies, and ensure timely delivery of milestones • Provide clear communication and reporting to both clients and internal stakeholders • Contribute to building AZX’s project management practices as we scale

🎯 Anforderungen

• 5 to 10+ years of project, program, and/or product management experience leading technology initiatives with mid- to large-size customers • Domain expertise in one or more critical industries we serve (energy, utilities, real estate, logistics, climate, or infrastructure) with an understanding of their unique data, regulatory, and operational challenges • Proven track record of delivering custom-built software and data solutions (not just SaaS deployments) with measurable business impact • Hands-on experience working with or deploying AI, machine learning, or advanced analytics solutions, with the ability to translate between technical and business stakeholders • Strong technical literacy with the capability to engage deeply with engineers on topics like system architecture, APIs, data pipelines, and ML model deployment while maintaining strategic oversight • Demonstrated success managing complex, multi-stakeholder initiatives in environments of ambiguity and rapid change • Familiarity with cloud-native environments (AWS, GCP, or Azure), CI/CD pipelines, and modern software development practices • Proficiency in project management methodologies and tools (Agile, Kanban, Jira, Asana, etc.), with the judgment to adapt process to the situation • Excellent communication, facilitation, and problem-solving skills with the proven ability to distill complexity, surface risks, and drive clear decision-making • Bachelor’s degree in Business, Operations, Critical Industries (Environmental), or similar; advanced degree a plus

🏖️ Vorteile

• Competitive early-stage startup compensation (based on capabilities, experience, and location) • Bonus eligibility • Health insurance with meaningful coverage for dependents • Flexible paid time off • Equity • Fully remote culture with a cluster of teammates in Seattle • Training and learning opportunities • Be part of a fast-growing, profitable, mission-driven company with industry leading clients tackling the massive opportunity of AI transformation in critical industries

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