Junior Product Manager, Intakes – Conversion

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🕒 vor 4 Tagen

🇺🇸 Vereinigte Staaten – Remote

⏰ Vollzeit

🟢 Junior

✅ Produktmanager

🚫👨‍🎓 Kein Abschluss erforderlich

🗣️🇺🇸🇬🇧 Englisch erforderlich

Woher diese Stelle stammt

Veröffentlicht auf der Karriereseite von Bask Health ↗der Karriereseite von Bask Health, nicht über eine Jobbörse

Von Remote Rocketship zum ersten Mal gesehen vor 4 Tagen

Noch offen auf der Website von Bask Health. Geprüft vor 22 Stunden.

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Logo of Bask Health

Bask Health

11 - 50 Mitarbeiter

🏥 Gesundheitswesen

💼 Beratung

📦 Logistik

💰 Pre Seed Round im 2022-05

Healthcare • Consulting • Logistics

Bask Health ist eine leistungsstarke Plattform, die eine umfassende Palette an anpassbaren Telehealth-Lösungen bietet. Sie stellt Werkzeuge wie einen Fragebogen-Builder, Patientenportale und Apotheken-Fulfillment-Dienste zur Verfügung, die alle mit starker Verschlüsselung und HIPAA-Konformität gesichert sind. Bask Health integriert Telehealth und E-Commerce nahtlos und ermöglicht eine optimierte Patientenversorgung von der Beratung bis zur Auslieferung. Die Plattform unterstützt Unternehmer, Ärzte und Entwickler, indem sie skalierbare No-Code-Lösungen bietet, die das Nutzererlebnis und das Geschäftswachstum verbessern. Mit ihrem landesweiten Apothekennetzwerk befähigt Bask Health Unternehmen, Verschreibungen, Patientendaten und die Auftragsabwicklung effizient im gesamten digitalen Gesundheitsbereich zu verwalten.

Beschreibung

• Support product development across Bask's patient intake questionnaires, eligibility workflows, and checkout experiences. • Help identify friction and abandonment points throughout the patient intake and purchase journey. • Work with product managers to define priorities and deliver improvements to intake and conversion workflows. • Gather feedback from patients, merchants, customer-facing teams, and clinical operations. • Help improve questionnaire navigation, conditional questions, form validation, and patient instructions. • Support eligibility screening and treatment selection improvements while maintaining clinical safeguards. • Assist with checkout steps, payment-related messaging, and the transition from intake to purchase. • Translate user problems and business needs into product requirements, user stories, and acceptance criteria. • Collaborate with engineers and designers to evaluate technical solutions and implementation tradeoffs. • Investigate questionnaire and checkout issues, reproduce bugs, and document findings. • Support product experiments and A/B testing. • Analyze funnel metrics, step completion rates, abandonment rates, and checkout conversion. • Work with clinical and compliance stakeholders to preserve necessary patient information and eligibility requirements. • Support usability testing across browsers, devices, and patient scenarios. • Assist with quality assurance, feature validation, and product launches. • Research e-commerce checkout experiences, onboarding flows, and consumer applications. • Maintain product documentation, testing results, and project updates. • Own smaller intake and conversion improvements from investigation through testing and release.

🎯 Anforderungen

• Hands-on experience contributing to software products through coursework, personal projects, internships, or professional work. • Foundational understanding of software development, web applications, and how digital products are built. • Practical coding experience with JavaScript, TypeScript, Python, or another programming language. • Ability to read code, understand basic technical concepts, and communicate effectively with engineers. • Strong analytical thinking and problem-solving skills. • Ability to identify user friction, investigate problems, and recommend practical improvements. • Interest in product management, user experience, and conversion optimization. • Ability to translate user needs and business requirements into clear, actionable product specifications. • Strong attention to detail, particularly when testing multi-step forms and conditional workflows. • Ability to organize feedback, document technical issues, and communicate findings clearly. • Familiarity with basic data analysis and interpreting product performance metrics. • Strong written and verbal communication skills. • Ability to collaborate with engineers, designers, product managers, and cross-functional teams. • Willingness to learn new technologies and take ownership of assigned responsibilities. • Nice to Have: Previous internship or early-career experience in product management, software engineering, or a related technical role. • Nice to Have: Experience working on onboarding flows, questionnaires, forms, checkout experiences, or other multi-step user journeys. • Nice to Have: Familiarity with conversion funnels, A/B testing, or experimentation. • Nice to Have: Experience with e-commerce platforms, subscription products, or consumer-facing applications. • Nice to Have: Familiarity with JavaScript, TypeScript, React, Next.js, or frontend development. • Nice to Have: Experience with form validation, conditional logic, APIs, or payment integrations. • Nice to Have: Familiarity with product analytics tools, SQL, or funnel analysis. • Nice to Have: Experience conducting usability testing, user research, or analyzing customer feedback. • Nice to Have: Experience writing user stories, acceptance criteria, or product requirements. • Nice to Have: Familiarity with Figma, ClickUp, Jira, Linear, or similar development tools. • Nice to Have: Experience testing applications across browsers and devices. • Nice to Have: Understanding of healthcare privacy, patient eligibility, or regulated software workflows. • Nice to Have: Interest in telehealth, digital health, or healthcare technology. • Nice to Have: A portfolio, GitHub profile, or examples of projects demonstrating technical ability and product thinking.

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