Junior Product Manager, Patient Experience

Stelle nicht auf LinkedIn

🕒 vor 4 Tagen

🇺🇸 Vereinigte Staaten – Remote

⏰ Vollzeit

🟢 Junior

✅ Produktmanager

🚫👨‍🎓 Kein Abschluss erforderlich

👻 Geisterscore 25%

Was es bedeutet: die Wahrscheinlichkeit, dass für diese Stelle niemand wirklich einstellt.So liest du es: 60 % oder höher heißt, wir halten das für einen Geisterjob. Niedrigere Werte sind weniger bedenklich.Warum dieser Wert:

• Seit 3 Tagen offen.
• Stellen bei diesem Unternehmen werden meist in 60 Tagen besetzt.
• 196 offene Stellen bei 16 Mitarbeitenden.
• Kein Gehalt angegeben.

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Bask Health

WebsiteLinkedInAlle Stellen

11 - 50 Mitarbeiter

🏥 Gesundheitswesen

💼 Beratung

📦 Logistik

💰 Pre Seed Round im 2022-05

Healthcare • Consulting • Logistics

Bask Health ist eine leistungsstarke Plattform, die eine umfassende Palette an anpassbaren Telehealth-Lösungen bietet. Sie stellt Werkzeuge wie einen Fragebogen-Builder, Patientenportale und Apotheken-Fulfillment-Dienste zur Verfügung, die alle mit starker Verschlüsselung und HIPAA-Konformität gesichert sind. Bask Health integriert Telehealth und E-Commerce nahtlos und ermöglicht eine optimierte Patientenversorgung von der Beratung bis zur Auslieferung. Die Plattform unterstützt Unternehmer, Ärzte und Entwickler, indem sie skalierbare No-Code-Lösungen bietet, die das Nutzererlebnis und das Geschäftswachstum verbessern. Mit ihrem landesweiten Apothekennetzwerk befähigt Bask Health Unternehmen, Verschreibungen, Patientendaten und die Auftragsabwicklung effizient im gesamten digitalen Gesundheitsbereich zu verwalten.

Beschreibung

• Support product development across Bask's patient portal, messaging, treatment status, refills, and renewals. • Work with product managers to help define priorities and execute the roadmap for patient-facing experiences. • Gather feedback from patients, customer-facing teams, and clinical operations to understand user needs. • Help improve how patients access treatment information, track treatment status, and manage ongoing care. • Assist in developing intuitive workflows for patient messaging, refill requests, and treatment renewals. • Translate user feedback and business needs into clear product requirements, user stories, and acceptance criteria. • Work with engineers and designers to understand technical constraints and evaluate potential solutions. • Investigate patient-facing issues, reproduce bugs, and document findings for engineering teams. • Identify opportunities to simplify workflows and improve usability, accessibility, and reliability. • Support product discovery, user research, usability testing, and feature prioritization. • Collaborate with clinical and pharmacy teams on patient-facing features and care and fulfillment workflows. • Help define and monitor metrics such as patient portal adoption, feature usage, workflow completion, and patient satisfaction. • Support quality assurance, feature testing, and product launches. • Maintain product documentation and communicate progress on assigned initiatives. • Own smaller product improvements from planning through launch and iteration. • Use patient feedback and product data to evaluate improvements.

🎯 Anforderungen

• Hands-on experience contributing to software products through coursework, internships, personal projects, or professional work. • Foundational understanding of software development, web applications, and how software products are built. • Hands-on coding experience with JavaScript, TypeScript, Python, or another programming language. • Ability to read code, understand basic technical concepts, and communicate effectively with engineers. • Strong analytical thinking and problem-solving skills. • Ability to understand user needs and translate problems into clear, actionable requirements. • Strong organizational skills and attention to detail. • Ability to gather feedback, research problems, and use basic data analysis to support decisions. • Interest in building intuitive, accessible, and reliable patient-facing software. • Excellent written and verbal communication skills. • Ability to collaborate with engineers, designers, and cross-functional teams. • Willingness to learn quickly, take initiative, and independently manage assigned responsibilities. • Previous internship or early-career experience in product management, software engineering, or a related technical role is nice to have. • Experience with patient portals, healthcare applications, or consumer-facing software is nice to have. • Familiarity with patient messaging, treatment tracking, refill requests, or renewal workflows is nice to have. • Experience building websites, applications, APIs, or other technical projects is nice to have. • Familiarity with React, Next.js, or modern frontend development frameworks is nice to have. • Experience writing user stories, acceptance criteria, or product requirements is nice to have. • Familiarity with user research, usability testing, or product analytics tools is nice to have. • Understanding of healthcare privacy, security, or HIPAA considerations is nice to have. • Experience with SaaS products, subscription-based services, or self-service applications is nice to have. • Experience with telehealth, digital health, or healthcare technology is nice to have. • A portfolio, GitHub profile, or examples of projects demonstrating technical ability and product thinking is nice to have.

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