Key Account Manager – Wales & Southwest England

🕒 vor 14 Tagen

🇬🇧 Vereinigtes Königreich – Remote

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

💰 Account Manager

👻 Geisterscore 12%

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🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of BESA Group

BESA Group

201 - 500 Mitarbeiter

Gegründet 1904

💼 Beratung

📦 Logistik

🏥 Gesundheitswesen

Consulting • Logistics • Healthcare

Die BESA Group ist ein in Großbritannien ansässiger Handelsverband (The Building Engineering Services Association), der Fachleute und Auftragnehmer im Bereich der Gebäudetechnik vertritt. Seit mehr als 120 Jahren entwickelt er Standards, Richtlinien, Schulungen und Veranstaltungen, um Kompetenz, Konformität und bewährte Praktiken im Bereich der Gebäudetechnik zu fördern und so Mitgliedern und ihren Kunden zu helfen, bessere Gebäude zu realisieren. Die Organisation bietet Mitgliedsdienste, Interessenvertretung, berufliche Weiterentwicklung und Netzwerkveranstaltungen, um Gebäudetechniker, Betreiber und Auftragnehmer zu unterstützen.

Beschreibung

• Manage, retain and grow BESA contractor membership within the allocated geographical area • Build and maintain relationships with key contacts across member businesses • Understand members’ businesses, priorities, challenges and use of BESA support services • Identify retention risks early and take action before membership renewal becomes a concern • Ensure members understand and access BESA support, engagement activities, certificate schemes and benefits • Identify and develop new contractor membership opportunities • Support regional growth through Member Pledge, referrals, supply chain opportunities, former members, event leads and warm introductions • Progress opportunities directly or hand them over to the sales team where appropriate • Track opportunities and account information in iMIS • Identify suitable members for the BESA Member Pledge and support signed relationships • Work with Membership Operations to clean, map, upload and tag supply chain lists in iMIS • Support conversion of supply chain contractors into full BESA contractor membership • Represent BESA across Wales and the allocated geographical area • Attend member meetings, events, sector events and engagement activities • Promote BESA as the trade body for building engineering services contractors • Identify opportunities for member stories, case studies, insight and examples of member value • Feed member challenges, retention risks, market trends and growth opportunities back into the business • Deliver account plans, monthly RAG reporting, new membership opportunities, Member Pledge relationships, supply chain growth, accurate iMIS records and weekly/monthly reporting

🎯 Anforderungen

• Candidates must reside in Wales and have a strong connection to the country • Experience in account management, key account management, membership engagement or business development • Strong relationship management skills • Ability to manage a portfolio of accounts • Ability to identify retention risk and growth opportunities • Strong communication and follow-up discipline • Commercial awareness • Experience using CRM or membership management systems • Ability to work independently across an allocated region or account base • Ability to work collaboratively with internal teams • Desirable: knowledge of building engineering services, M&E, HVAC, FM or construction supply chains • Desirable: experience in a membership body, trade association or compliance-led environment • Desirable: understanding of competence, technical standards, procurement or contractor assurance • Desirable: experience supporting member retention, account growth or regional engagement • Desirable: experience with supply chain-led growth or referral-led sales

🏖️ Vorteile

• BESA business support including Technical, Employment, Health and Safety, Legal & Commercial, and Training & Skills • Region & Nation meetings, Specialist Group and Committee meetings, and Business Networking Events • Additional Certificate Schemes and Benefits including REFCOM, VHR, SFG20, Welplan and wider BESA Group services where relevant • Diverse and inclusive workplace • Remote work arrangement

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