Engagement Plus Manager

🕒 vor 1 Monat

🌵 Arizona, Colorado, +1 weitere Bundesländer – Remote

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⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

👔 Manager

🦅 H1B-Visum-Sponsor

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👻 Geisterscore 17%

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🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of Brookdale

Brookdale

10.000+ Mitarbeiter

Gegründet 1978

🏨 Gastgewerbe

🍽️ Lebensmittel & Getränke

💼 Beratung

💰 Post IPO debt im 2025-01

Hospitality • Food & Beverage • Consulting

Brookdale ist ein großes, in den USA ansässiges Seniorenwohn-Unternehmen, das Hunderte von Wohnanlagen betreibt und verwaltet. Diese bieten betreutes Wohnen, Gedächtnisbetreuung, unabhängiges Wohnen und damit verbundene Bewohnerdienste an, die auf Lebensqualität und Wohlbefinden fokussiert sind. Mit über 25. 000 Mitarbeitern und mehr als 570 Standorten in 41 Bundesstaaten legt Brookdale bei der Personalrekrutierung, der Bereitstellung von Vorteilen und der Förderung einer diversen und integrativen Arbeitsplatzkultur den Schwerpunkt auf Pflege, Gastfreundschaft und gemeinschaftsorientierte Unterstützung.

Beschreibung

• Direct ongoing support, resources and guidance to assigned regional local and district teams and community Resident Engagement associates through meetings, conference calls, site visits and individualized coaching • Support corporate initiatives involving resident program standards, budgets, policies, resources, guidelines and training manuals • Implement, communicate and promote a person-centered engagement approach based on residents’ interests in Brookdale-owned and managed communities • Support and manage the Brookdale engagement mentor program and provide professional development to assigned mentors • Partner with District team members and community leadership teams to determine and reach business goals • Maintain resident engagement philosophies, standards and objectives within the assigned region • Provide financial oversight of the Resident Engagement budget in relation to community performance • Communicate with regional, district and community leadership regarding standards compliance, recommendations and development plans • Provide Resident Engagement support, consultation and follow-up to community Executive Directors, including site visits and interviewing final candidates for resident program positions • Document and submit site visits with action plans and next steps • Welcome and support new Resident Engagement associates and connect them with mentors for onboarding and ongoing education • Implement innovative company initiatives, pilots, programs and events across the assigned region • Plan and facilitate monthly regional EngagementPlus planning calls for staff training, support needs, programming ideas, standards, policies, procedures and new initiatives • Coach and mentor community Resident Engagement associates across groups, resident-led clubs, individual pursuits and external partners • Support, train and monitor community Facebook editors for quality and compliance • Facilitate mentor-program professional development, training, meetings, company initiatives and planning calls • Oversee interviews and site visits for new mentor applicants • Perform other duties as assigned

🎯 Anforderungen

• Bachelor’s Degree (B.A.) from four-year College or university and minimum of five years of relevant experience and/or training; or equivalent combination of education and experience required • Strongly preferred: experience in a senior living environment with direct experience in resident programming, including programming for residents in multiple levels of care • Strongly preferred: operational leadership including multi-site experience • Ability to travel overnight up to 75% of the time • May be required to work extra hours and/or be on call during off hours • Extensive knowledge, interest and demonstrated ability in program planning for older adults • Commitment to maintaining and enhancing the dignity, quality of life and optimum functioning of older adults • Excellent verbal and written communication skills • Excellent interpersonal and team building skills • Computer knowledge • Good judgment and enthusiasm • Excellent organizational and planning skills • Ability to work with frequent interruptions and manage simultaneous priorities • Efficiency in successfully completing work assignments • Knowledge and support of the Community's philosophy and objectives • Flexibility and openness to change • Knowledge of current regulatory standards • Ability to perform listed physical demands, including standing, walking, sitting, reaching, stooping, kneeling, crouching or crawling, talking, hearing, and vision • Brookdale is a drug-free workplace

🏖️ Vorteile

• Medical, Dental, Vision insurance • 401(k) • Associate assistance program • Employee discounts • Referral program • Early access to earned wages for hourly associates (outside of CA) • Optional voluntary benefits including ID theft protection and pet insurance • Paid Time Off • Paid holidays • Company provided life insurance • Adoption benefit • Disability (short and long term) • Flexible Spending Accounts • Health Savings Account • Optional life and dependent life insurance • Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan • Tuition reimbursement • Annual bonus incentive for full-time associates in the role • Naturalization fee advance up to $725 for qualified associates with at least one year of service • Professional development opportunities • Ongoing programs supporting health and wellness • Robust training program

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