Account Director – Regional Grocery, North America Licensed Coffeehouses

🕒 vor 7 Tagen

☕ Washington – Remote

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💵 $146.400 - $276.000 / Jahr

⏰ Vollzeit

🔴 Experte

🧑‍💼 Vertriebsmitarbeiter

🦅 H1B-Visum-Sponsor

info

🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of Starbucks

Starbucks

10.000+ Mitarbeiter

👥 B2C

🛒 Einzelhandel

💰 Post-IPO Equity im 2024-07

B2C • Retail • Food & Beverage

Starbucks ist eine weltweite Kaffeehauskette, bekannt für ihren Premium-Kaffee, handgefertigte Getränke und einladende Atmosphäre. Gegründet in Seattle, hat das Unternehmen seine Präsenz weltweit ausgebaut und bietet eine Vielzahl von Produkten einschließlich Kaffee, Tee und Lebensmitteln an. Starbucks konzentriert sich auch auf Nachhaltigkeit und ethisch einwandfreie Beschaffungspraktiken für seinen Kaffee.

Beschreibung

• Lead a team of account managers responsible for the day-to-day management of regional grocery licensees, providing coaching, direction, and performance oversight to drive consistent outcomes. • Own the health and performance of the regional grocery portfolio, identifying opportunities to accelerate growth, improve operational execution, and strengthen partner and customer experience. • Build and sustain strong licensee partnerships, acting as a trusted advisor and primary point of escalation while aligning on mutual goals, expectations, and long-term success. • Drive business reviews and performance routines with licensees, using data and insights to identify trends, diagnose challenges, and implement action plans. • Ensure operational excellence and brand standards, partnering with cross-functional teams and enablement resources to support compliance, readiness, and continuous improvement. • Translate enterprise strategies into actionable plans for licensees, ensuring successful execution of programs, promotions, and key initiatives. • Partner across licensed coffeehouse functions (strategy, enablement, operations, and product) to bring forward field insights and ensure solutions are practical and scalable. • Champion consistency within the Target/Regional Grocery archetype, helping define and scale best practices across similar licensee models. • Navigate complexity across US and Canada markets, ensuring alignment with regional nuances while maintaining enterprise standards.

🎯 Anforderungen

• Proven experience in account management, relationship management, or business development, ideally within retail, grocery, or licensed/franchise environments • Strong ability to lead and develop high-performing teams, including coaching and performance management • Demonstrated success managing complex, multi-unit or partner-operated businesses • Executive-level communication and influencing skills, with the ability to build trust and drive alignment with internal and external stakeholders • Experience using data and insights to drive business performance and decision-making • Ability to balance relationship management with operational rigor and accountability • Strong cross-functional collaboration skills within a matrixed organization • Experience working across North American markets (US and Canada) is a plus • 8+ years of experience leading accounts, partnerships, or large-scale business segments

🏖️ Vorteile

• medical, dental, vision, basic and supplemental life insurance • short-term and long-term disability • paid parental leave • family expansion reimbursement • paid vacation from date of hire* • sick time (accrued at 1 hour for every 25 hours worked) • eight paid holidays • two personal days per year • participation in a 401(k) retirement plan with employer match • discounted company stock program (S.I.P.) • equity program (Bean Stock) • incentivized emergency savings • financial well-being tools • 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program • student loan management resources • access to other educational opportunities • backup care • DACA reimbursement

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