Operational Solutions Manager

🕒 vor 15 Tagen

☕ Washington – Remote

infoinfo

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

💻 Lösungsingenieur

🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of Caris Life Sciences

Caris Life Sciences

1001 - 5000 Mitarbeiter

Gegründet 2008

🏥 Gesundheitswesen

💼 Beratung

📦 Logistik

Healthcare • Consulting • Logistics

Caris Life Sciences ist ein führender Innovator im Bereich der Molekularwissenschaften und konzentriert sich darauf, Krebspatienten und Onkologen umfassende molekulare Informationen bereitzustellen, um die Krebsversorgung zu revolutionieren. Das Unternehmen spezialisiert sich auf Präzisionsmedizin und nutzt fortschrittliche Technologien wie molekulares Profiling und künstliche Intelligenz, um Krebs auf molekularer Ebene zu verstehen und bessere Behandlungsoptionen für Patienten anzubieten. Caris Life Sciences integriert diese Technologien mit klinischen Studienlösungen und Biopharma, um die Krebsforschung und Behandlungslösungen zu verbessern. Ihr Engagement besteht darin, durch transformative medizinische Wissenschaft so viele Leben wie möglich zu verbessern.

Beschreibung

• Navigate and manage account priorities for proactive business solutions • Achieve the right to do business with hospital and laboratory accounts within the assigned area • Establish vendor relationships, entity requirements, and best practices for doing business in the assigned area • Identify laboratory decision makers and facilitate engagement • Communicate and educate compliantly by phone, virtual meeting, and email • Collaborate with Senior Strategic Solutions Managers, sales teams, and other organizational stakeholders • Ensure high-quality, customer-focused service delivery • Respond promptly to customer inquiries and opportunities • Serve as a subject matter expert in hospital administration and laboratory-related areas • Track activities in Salesforce and complete other deliverables • Meet or exceed assigned deliverables, team goals, and initiatives within management timelines • Review progress, strategic challenges, and opportunities with leadership • Maintain knowledge of Caris offerings, competitive landscape, and hospital/laboratory administration issues • Submit required paperwork, business plans, reports, and expenses accurately and on time • Perform ancillary projects and related duties as assigned

🎯 Anforderungen

• Bachelor’s degree in business, management, life sciences, or related field and/or a minimum of 5 years of equivalent experience • Demonstrated experience in effectively implementing business-solution related initiatives, managing challenging situations and problem solving • Critical thinking and problem-solving skills • Experience managing timelines, projects, documentation and tracking progress, and resolving conflicts • Ability to efficiently multi-task and manage multiple projects in a fast-paced, deadline-driven, matrixed environment • Strong interpersonal skills, both written and verbal • Skills building and maintaining strong, trusting relationships with clients, internal sales teams and cross-functional departments • Proficient in CRM systems such as Salesforce, reporting tools such as Tableau, and Microsoft Office Suite • Team player and people management skills • Must maintain HIPAA and other compliance guidelines • Must successfully complete pre-employment criminal background check, drug screening, applicable credit check, and reference verification • Experience in oncology preferred • Familiarity with hospital systems and pathology networks preferred • Established relationships in hospital, laboratory, and pathology space preferred

🏖️ Vorteile

• Highly competitive and inclusive medical, dental and vision coverage options • Health Savings Account for medical expenses and dependent care expenses • Flexible Spending Account to pay for certain out-of-pocket expenses • Paid time off, including: vacation, sick time and holidays • 401k match and Financial Planning tools • LTD and STD insurance coverages, as well as voluntary benefit options • Employee Assistance Program • Pet Insurance • Legal Assistance • Tuition Assistance • Company laptop computer and iPhone

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