Ambulatory MyChart Manager

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Ellit Groups

WebsiteLinkedInAlle Stellen

51 - 200 Mitarbeiter

Gegründet 2019

💼 Beratung

📣 Marketing

📦 Logistik

Consulting • Marketing • Logistics

Patienten in den Mittelpunkt der digitalen Transformation im Gesundheitswesen zu stellen, unterstützt durch Informationstechnologie.

Beschreibung

• Lead and manage the Epic Ambulatory and MyChart application teams, including hiring, coaching, performance management, and professional development. • Establish strategic roadmaps for Ambulatory and MyChart optimization initiatives aligned with organizational goals. • Partner with physician leaders, operational stakeholders, and executive leadership to identify opportunities for workflow improvement and patient engagement enhancements. • Oversee the design, build, testing, implementation, and support of Epic Ambulatory and MyChart solutions. • Manage project portfolios, upgrades, system enhancements, and optimization efforts across ambulatory and patient-facing applications. • Ensure compliance with Epic Foundation standards, organizational governance processes, and industry best practices. • Drive adoption of MyChart functionality including online scheduling, eCheck-In, questionnaires, patient messaging, telehealth, and patient self-service tools. • Collaborate with clinical, operational, revenue cycle, and technical teams to ensure seamless integration across Epic applications. • Monitor system performance, issue resolution, service levels, and application reliability. • Lead change management activities and support organizational readiness for new functionality and system enhancements. • Develop and maintain application documentation, policies, procedures, and governance standards. • Manage vendor relationships and coordinate with Epic representatives regarding strategic initiatives and application improvements. • Ensure regulatory, privacy, and security requirements are met across supported applications. • Provide executive-level reporting on application performance, project status, team productivity, and key operational metrics. • Support organizational goals related to patient access, provider satisfaction, quality outcomes, and digital transformation.

🎯 Anforderungen

• Bachelor's degree in Information Technology, Healthcare Administration, Business Administration, Computer Science, or a related field. • Minimum 5 years of Epic application experience supporting Ambulatory and/or MyChart. • Minimum 3 years of healthcare IT leadership or management experience. • Active Epic Ambulatory Certification. • Active Epic MyChart Certification. • Experience leading application analysts and cross-functional project teams. • Strong understanding of ambulatory clinical workflows, provider scheduling, patient engagement strategies, and healthcare operations. • Experience managing large-scale Epic implementations, upgrades, and optimization initiatives. • Strong project management, communication, and stakeholder management skills. • Knowledge of healthcare regulations, privacy standards, and industry best practices.

🏖️ Vorteile

• Competitive salary and benefits package. • Opportunity to work in a collaborative and innovative environment. • Professional development opportunities to advance your career. • Flexible work arrangements to promote work-life balance.