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Casino Partnerships Manager

Stelle nicht auf LinkedIn

🕒 vor 1 Monat

🏈 Alabama, Arizona, +33 weitere Bundesländer – Remote

infoinfo

⏰ Vollzeit

🟠 Senior

🔴 Experte

💰 Account Manager

🗣️🇺🇸🇬🇧 Englisch erforderlich

Woher diese Stelle stammt

Veröffentlicht auf der Karriereseite von Charters, Meetings and Incentives at NCLH, nicht über eine Jobbörse

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Logo of Charters, Meetings and Incentives at NCLH

Charters, Meetings and Incentives at NCLH

10.000+ Mitarbeiter

✈️ Reisen

🏨 Gastgewerbe

🤝 B2B

Travel • Hospitality • B2B

Charters, Meetings und Incentives bei NCLH ist die Abteilung für Gruppenverkäufe und Veranstaltungen von Norwegian Cruise Line (NCL), die Charterfahrten, Meetings, Incentive-Programme und Gruppen-Kreuzfahrtpakete entwirft und verkauft. Sie unterstützt Planer und Organisatoren bei der Buchung von Gruppen-Kreuzfahrten mit Rabatten, Bordgutschriften und maßgeschneiderten Erlebnissen auf der NCL-Flotte und ihren privaten Inselzielen und bietet dabei Unterstützung bei Logistik, Unterbringung und Veranstaltungsräumen für Unternehmen, Verbände und private Gruppen.

Beschreibung

• Acquire, develop, and grow partnerships with land-based casinos, casino management companies, and casino loyalty programs • Build a qualified pipeline within an assigned territory and convert relationships into profitable sources of casino guest acquisition for Norwegian Cruise Line, Oceania Cruises, and Regent Seven Seas Cruises • Serve as a consultative partner to property marketing leaders and executive decision makers • Apply casino reinvestment, player economics, segmentation, loyalty strategy, and promotional planning expertise to increase member engagement and incremental revenue • Own commercial performance of assigned prospects and partners from initial outreach through launch and ongoing growth • Build and execute territory development plans prioritizing casino operators and properties • Develop relationships with casino executives and loyalty decision makers • Originate, qualify, and advance partnership opportunities through discovery, property visits, events, referrals, and outreach • Develop business cases and proposals; support partnership-term negotiations and approvals • Maintain pipeline, account plans, activity records, forecasts, and next steps in CRM • Own commercial relationships, assess partner strategies, design marketing programs, loyalty campaigns, VIP groups, events, and reciprocal benefits • Lead business reviews, provide recommendations, and secure partner commitments • Provide partner-facing training, program guidance, and sales materials • Deliver goals for contracted partners, guest acquisition, casino revenue, partner-sourced revenue, and profitability • Monitor acquisition cost, reinvestment, redemption, conversion, player value, retention, revenue, and ROI • Develop forecasts and test-and-learn plans to improve offers, audiences, timing, events, and productivity • Coordinate with Casino Operations, Marketing, Analytics, Loyalty, Reservations, Legal, and shipboard teams • Own launch plans, promotional calendars, communications, event requirements, and internal handoffs • Resolve partner and guest issues and improve processes • Represent NCLH at casino properties, conferences, partner events, and selected sailings • Track competitor partnerships, market developments, loyalty trends, and acquisition channels • Share market intelligence and ensure programs comply with commercial terms, brand standards, data requirements, responsible gaming practices, and policies

🎯 Anforderungen

• Bachelor's degree in Business Administration, Hospitality Management, Finance, Marketing, or a related field, or commensurate professional experience required • Seven or more years of progressive experience in casino marketing, player development, casino business development, strategic partnerships, loyalty marketing, or a related commercial role • Demonstrated success acquiring new accounts and growing complex casino or hospitality partnerships against measurable revenue goals • Established relationships with property marketing leaders and executive decision makers in the assigned casino region • Experience developing financial proposals, evaluating partnership economics, forecasting revenue, and using performance data to recommend action • Strong understanding of casino reinvestment strategies, player segmentation, offer design, loyalty economics, customer acquisition, retention, and property-level casino marketing operations • Ability to negotiate commercial terms, influence senior stakeholders, and coordinate execution across a matrixed organization • Strong presentation, communication, organization, and customer relationship management skills • Cruise, travel, hospitality, or multi-brand loyalty partnership experience preferred • Experience with Salesforce preferred

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