Lead Account Manager – US Federal Civilian

🕒 vor 3 Monaten

🗣️🇺🇸🇬🇧 Englisch erforderlich

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Cloud Software Group

10.000+ Mitarbeiter

Software • Cloud Computing • Technology

Cloud Software Group ist ein führender Anbieter von Cloud-Lösungen, entstanden aus der Fusion von Citrix und TIBCO. Mit mehr als 100 Millionen Nutzerinnen und Nutzern weltweit bietet das Unternehmen eine Suite cloudbasierter Produkte, die ortsunabhängiges Arbeiten in verschiedensten Branchen ermöglichen. Die Cloud Software Group fördert eine vielfältige und inklusive Arbeitsumgebung und legt den Fokus auf Innovation und Wachstum. Das Unternehmen befähigt seine Teams, die Zukunft der Arbeit mitzugestalten, indem es vielfältige Erfahrungen nutzt und wohlüberlegte Risiken eingeht.

Beschreibung

• Own and execute account strategies for assigned U.S. Federal customers, focused on driving adoption, expansion, and retention within existing agencies. • Drive revenue growth through increased platform adoption and expansion across programs, bureaus, and mission areas. • Manage renewals, contract modifications, and expansion opportunities to ensure strong net revenue retention and long-term customer relationships. • Develop and maintain multi-year account plans aligned to Federal mission priorities, IT modernization initiatives, and budget cycles. • Build and sustain strong relationships with Federal IT, cybersecurity, acquisition, program, and mission stakeholders at multiple levels. • Serve as the primary executive point of contact for assigned accounts, ensuring alignment between customer objectives and solution outcomes. • Partner closely with Account Technology Specialists, along with Channel and Alliance partners organizations to drive adoption and value realization. • Maintain disciplined pipeline management, deal execution, and forecasting accuracy across expansion and renewal opportunities. • Navigate Federal procurement processes, compliance requirements, and contracting vehicles to support timely customer outcomes. • Provide customer feedback and market insights to inform go-to-market strategy, product roadmap priorities, and adoption programs.

🎯 Anforderungen

• 7+ years of experience managing or selling enterprise technology solutions into U.S. Federal Government customers • Demonstrated success driving adoption, expansion, and retention within existing Federal Civilian accounts • Strong understanding of Federal procurement processes, acquisition cycles, and contracting vehicles • Proven ability to manage complex, multi-stakeholder customer environments and long sales cycles • Experience collaborating with technical teams, customer success organizations, and partners to deliver customer outcomes • Strong communication, negotiation, and account planning skills • Ability to operate effectively in secure, regulated Federal environments • Bachelor’s degree required

🏖️ Vorteile

• U.S. based employees are typically offered access to healthcare • life insurance and disability benefits • 401(k) plan and company match

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