Senior Systems Engineer

🕒 vor 1 Monat

🗣️🇺🇸🇬🇧 Englisch erforderlich

AWS

Azure

Cloud

Firewalls

Switching

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Logo of CNR Technologies

CNR Technologies

11 - 50 Mitarbeiter

Gegründet 2004

🤝 B2B

🔒 Cybersecurity

📋 Compliance

B2B • Cybersecurity • Compliance

CNR Technologies ist ein im Besitz von behinderten Veteranen und Frauen befindliches IT-Dienstleistungsunternehmen, das Managed IT Services, Server-Management, Netzwerkdesign und -support, Cloud-Technologie und Cloud-Telefondienste, Cybersecurity und PCI-Compliance für Unternehmen jeder Größe anbietet. Sie bieten IT-Support, IT-Beratung, Informationssicherheit und kontinuierliche Unterstützung bei der Einhaltung von Vorschriften, die von sicherheitsüberprüften Technikern bereitgestellt werden, um kleinen Büros bis hin zu großen Unternehmen zu helfen, sichere, konforme und zuverlässige IT-Umgebungen zu erhalten.

Beschreibung

• Troubleshoot and resolve a wide range of technical issues • Lead IT projects from planning through completion • Serve as a senior technical resource and escalation point for complex issues • Provide remote guidance and technical leadership • Support and mentor junior and mid-level engineers • Coordinate remote troubleshooting efforts during critical incidents • Work across a wide variety of client environments and industries • Collaborate with vendors and third-party providers • Maintain professional, responsive communication with clients • Ensure strong internal communication by documenting work thoroughly • Build and maintain strong client relationships • Learn, implement, and support emerging technologies • Assist with ticket queue management

🎯 Anforderungen

• 6+ years of hands-on IT experience in a professional support or MSP environment • Strong ability to troubleshoot and resolve Tier 1 through Tier 3 technical issues across diverse client infrastructures • Advanced experience with Windows Server (2016 and newer) • Strong networking knowledge, including VLANs, routing, switching, VPNs, and firewall troubleshooting • Experience managing and supporting firewalls such as Fortinet, Unifi, Sophos, SonicWall, or pfSense • Experience with Microsoft 365 administration • Experience supporting cloud environments such as AWS and/or Azure • Proven ability to independently manage projects, priorities, and deadlines in a remote work environment • Strong leadership and communication skills • Strong multitasking and organizational skills • Preferred certifications include CompTIA, Microsoft, Cisco, or AWS certifications

🏖️ Vorteile

• Competitive salary based on experience • Performance-based raises and bonus opportunities • Unlimited paid time off • Medical reimbursement benefits • Education and certification reimbursement opportunities • Exposure to a broad range of technologies, industries, and client environments • A collaborative, tight-knit team culture with direct access to leadership • Fully remote work environment with strong team collaboration and support

Jetzt Bewerben

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