Client Delivery Analyst III – Credit Conversions

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Velera

WebsiteLinkedInAlle Stellen

1001 - 5000 Mitarbeiter

💳 Fintech

🏦 Bankwesen

Fintech • Banking • Financial Technology

Velera ist ein Unternehmen, das das Wachstum von Kreditgenossenschaften durch transformative Fintech-Lösungen und außergewöhnlichen Service vorantreibt. Mit einem tiefen Engagement für die Kreditgenossenschaftsbewegung bietet Velera innovative Lösungen, die das Mitgliedererlebnis verbessern und die finanzielle Gesundheit fördern. Das Unternehmen arbeitet mit Finanzinstituten zusammen, um Veränderungen anzunehmen und den Erfolg in einer sich schnell entwickelnden Finanzlandschaft zu beschleunigen, und verkörpert die Philosophie "Menschen helfen Menschen".

Beschreibung

• Supports the successful implementation of various complex financial institution debit and/or credit projects through execution of various technical tasks and quality checks • Lead client consultation on business and technical requirements • Incorporate requirements into overall project plan • Assigned complex, highly visible client projects and assume technical leadership role for assigned projects • Meet with client to discuss specifications for complex projects • Work with client and vendors to determine project options • Complete Gap Analysis to define system set-up requirements • Provide consulting and guidance to client on best approach to meet their business requirements for assigned implementations • Understand client business requirements and communicate between technical groups at client and vendor locations • Data map technical files between systems • Work with client staff and vendors to execute project plan, ensuring tasks are completed accurately and on time • Identify and report outstanding issues to assigned project manager and assist with issue resolution • Ensure quality in implementation process • Communicate technical aspects and requirements of implementations with third-party vendors and internal Project Support Team • Validate system parameters and conduct testing; modify program parameters as necessary • Provide technical support to clients during design, development, and implementation phases of project • Provide extended hour post-implementation support for projects • Follow change control and appropriate change management processes • Develop working relationships with clients and internal business partners/project team members • Assist with identifying improvements to defined processes within department • Assist with training and mentorship of less tenured Analysts

🎯 Anforderungen

• Bachelor’s degree in related field and/or equivalent combination experience and education • Training in Six Sigma Methodology and project management certification preferred • Seven (7) years of related experience in the payment processing industry required • Thorough understanding of payment card products, support services and processes required • Five (5) years of related experience in business or system analysis required • Three (3) years of client facing project support experience required • Experience required completing card processing conversions that require migrating data from one processing platform to another

🏖️ Vorteile

• Competitive wages • Medical with telemedicine • Dental and Vision • Basic and Optional Life Insurance • Paid Time Off (PTO) • Maternity, Parental, Family Care • Community Volunteer Time Off • 12 Paid Holidays • Company Paid Disability Insurance • 401k (with employer match) • Health Savings Accounts (HSA) with company provided contributions • Flexible Spending Accounts (FSA) • Supplemental Insurance • Mental Health and well-being: Employee Assistance Program (EAP) • Tuition Reimbursement • Wellness program