Operational Excellence Specialist

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🕒 vor 6 Tagen

🔔 Pennsylvania – Remote

🔔 Pennsylvania – Remote

💵 $76.500 - $95.600 / Jahr

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

⚙️ Operations

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51 - 200 Mitarbeiter

Gegründet 2011

🤝 B2B

📋 Compliance

B2B • Compliance • Marketing

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Beschreibung

• Integration and support for cost and income reserve auto-calculation and increase productivity in operations while improving net working capital. • Perform analysis using various systems to determine customer/carrier auto-rating performance. • Provide technical, system and/or process expertise and recommendations on company auto-rating stability and standardization across network. • Identify and implement process that improve auto-rating. • Provide onsite and/or remote support to account owners and/or operational staff regarding processes and TMS related issues. • Provide support for Tender Management, Pricing teams, and Operational Sales. • Act as triage for all auto-rating failures, analysis of root cause, determine and ensure corrective actions are provided to account owners and/or operational staff. • Identify system and process issues and develop recommendations that improve auto rating stability, standardization, and enhance operational accounting efficiencies. • Compile, analyze and report customer auto-rating accuracy and communicated issues and resolutions to enhance customer auto-rating. • Perform User Acceptance Testing against releases of core systems and/or new tools related to Rate & Contract Management. • Identification of functions and offices/users where additional training may be required. • Creation/Validation of all Rate & Contract Management training materials and user guides. • Ensure regional adherence to global SOP and Rate & Contract Management guidelines. • Documentation of regional SOPs and workflows. • Define process metrics, measure and establish baselines for on-going Rate & Contract Management reporting. • Perform Rate & Contract Management Audits.

🎯 Anforderungen

• Bachelors/Masters Degree preferably in Transportation and Logistics or equivalent technical degree • 4-7 years of relevant experience • Solid understanding of Freight Operations • Strong analytical, critical thinking skills and research capabilities • Proactive, positive, enthusiastic and self-driven • Strong business acumen, attention to details and strong organizational skills • Understanding of Supply Chain Logistics / Freight Forwarding industry • Strong oral, written and presentation skills • Experienced in analyzing and documenting business processes and workflows • Experienced in delivering well-organized and effective presentations and training. • Quality management or project management is considered an asset. • Fluent in English (oral and written)

🏖️ Vorteile

• medical • prescription • dental • vision • life insurance • flexible and health spending accounts • short and long-term disability coverage • wellness resources • generous paid time off • paid holidays • additional floating holidays