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Account Executive, Existing Customers

🕒 vor 25 Tagen

🇺🇸 Vereinigte Staaten – Remote

💵 $150.000 - $200.000 / Jahr

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

🧑‍💼 Vertriebsmitarbeiter

🗣️🇺🇸🇬🇧 Englisch erforderlich

Woher diese Stelle stammt

Veröffentlicht auf der Karriereseite von Coursedog, nicht über eine Jobbörse

Von Remote Rocketship zum ersten Mal gesehen vor 25 Tagen

Noch offen auf der Website von Coursedog. Geprüft vor 9 Stunden.

Logo of Coursedog

Coursedog

51 - 200 Mitarbeiter

Gegründet 2018

📚 Bildung

☁️ SaaS

🤝 B2B

💰 €90.000.000 Private Equity Round - Coursedog im 2023-03

Education • SaaS • B2B

Coursedog ist eine intelligente Plattform für akademische Betriebsprozesse, die die Verwaltung von Zeitplänen, Curricula, Katalogen, Bewertungen und verwandten akademischen Prozessen in Hochschulen vereint. Das cloud-native SaaS-System synchronisiert sich in Echtzeit mit Studenteninformationssystemen und anderen Campus-Tools, um das Curriculum-Management, die akademische Zeitplanung, die Arbeitsbelastung der Dozenten, die Veranstaltungsplanung, Bewertungszyklen und die Katalogveröffentlichung zu optimieren. Coursedog wird von Hochschulen und Universitäten genutzt, um die Betriebseffizienz zu verbessern, den Erfolg der Studenten zu unterstützen, die digitale Modernisierung zu ermöglichen und Analysen sowie Workflow-Automatisierung im gesamten akademischen Betrieb bereitzustellen.

Beschreibung

• Achieve company-issued sales quota by owning renewals and upsells through full-cycle sales • Own upsell and expansion opportunities and deepen adoption across academic operations • Collaborate on custom solutions and client demos to build and cultivate 4X pipeline throughout the year • Travel onsite to existing clients 25–40% throughout the year • Learn and demonstrate Coursedog solutions to cross-functional higher-education users • Manage and grow relationships with multiple personas within each account • Own the full lifecycle of assigned institutional accounts as primary point of contact and trusted advisor • Understand client strategic goals, challenges, and pain points and offer tailored solutions • Conduct regular client check-ins, assess satisfaction, identify improvements, and provide ongoing support • Collaborate with Product, Implementations, Client Success, and Support on implementation, onboarding, and service delivery • Manage contract renewals and develop 12-month rolling forecasts • Negotiate with institutional procurement and finance teams • Monitor usage and adoption metrics and translate insights into upsell and expansion opportunities • Identify and resolve client issues, escalating when necessary and ensuring timely resolution • Stay current on industry trends, market developments, and the competitive landscape • Position Coursedog’s value proposition effectively with clients • Leverage AI tools and automation for account management workflows, data analysis, customer insights, proposal generation, forecasting, and market research

🎯 Anforderungen

• Proven enterprise sales experience preferred or direct Coursedog product experience/familiarity • Demonstrated track record of meeting or exceeding sales quotas preferred • Experience managing a portfolio of 30+ accounts preferred • Higher-ed Account Management/Account Executive for Existing Customers experience preferred • Strong understanding of the higher education market, administrative processes, academic scheduling, curriculum management, and assessment • Excellent interpersonal and communication skills • Ability to build rapport, influence stakeholders from C-suite through operations staff, and negotiate effectively • Analytical mindset with proficiency interpreting data, metrics, and user feedback • Ability to identify trends and develop data-backed strategic recommendations • Proficiency with AI tools and emerging technologies to enhance productivity, automate routine tasks, and design scalable workflows • Ability to manage multiple competing priorities and balance short-term customer needs with long-term expansion strategy • Ability to maintain accountability in a fast-paced, autonomous environment

🏖️ Vorteile

• Healthcare, dental, and vision coverage through Aetna and Guardian • Employer covers 99% to 65% of employee-only monthly premiums • Employer covers 77% to 50% of employee-plus-dependents monthly premiums • Spring Health mental health support • XP Health vision benefits • Carrot Fertility family planning support • One Medical primary care • Health Savings Accounts (HSA) • Flexible Spending Accounts (FSA) • Safe Harbor 401(k) plan from day one of employment • 4% employer match on total compensation, subject to federal limits • Unlimited Paid Time Off • Remote-first work environment • Equity grants for all employees, reviewed and adjusted with promotions • Up to 6 weeks of Paid Bonding Leave at 100% of base pay for all parents • Birthing parents receive an additional 6 weeks of Paid Medical Recovery Leave at 100% of base pay, for up to 12 weeks total • Performance-driven commission, additional accelerators, kickers, and other performance-based incentives

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