Director, Solutions Engineering – Enterprise AMER

🕒 vor 5 Tagen

💵 $180.000 - $240.000 / Jahr

⏰ Vollzeit

🔴 Experte

💻 Lösungsingenieur

🗣️🇺🇸🇬🇧 Englisch erforderlich

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Cribl

501 - 1000 Mitarbeiter

Gegründet 2017

☁️ SaaS

SaaS • Cloud

Cribl ist ein Unternehmen, das einen Cloud-basierten Dienst anbietet, mit dem Benutzer ihre Daten über eine Webanwendung verwalten und analysieren können. Der Dienst umfasst Funktionen für Benutzerkonten und die Integration mit Google zur Authentifizierung.

Beschreibung

• Guide a high-visibility, high-impact team at the forefront of the AI and observability shift • Shape Cribl’s GTM strategy as the multi-product platform scales across Stream, Edge, Lake, and Search • Build and lead a team of Solutions Engineers and SE Managers serving as product introduction, evaluation, and education experts • Design and execute talent strategy for the AMER SE team, including recruiting, enablement, career pathing, and retention • Champion AI and automation adoption across the SE organization to streamline technical enablement, accelerate PoV delivery, and optimize pre-sales workflows • Assess and develop team members’ technical capabilities across the platform and emerging AI/agentic telemetry use cases • Mentor SE Managers and SEs on technical and non-technical pre-sales techniques • Partner with Enterprise sales leadership to achieve regional quota and consumption/ARR expansion targets • Optimize Proof of Value conversion rates, shorten technical sales cycles, and standardize sales methodologies such as MEDDIC • Implement sales plays including land-and-expand, platform/on-prem-to-cloud migration, and consumption selling • Partner with Customer Success on technical handoffs, adoption, Net Retention Rates, and customer satisfaction • Advise revenue leaders on sales strategy, platform-selling motions, and product obstacles or gaps • Coordinate cross-functional resources including Staff/Principal SEs, Partner SEs, Technical Enablement, and Professional Services • Deliver executive-level presentations, represent Cribl’s product portfolio, and conduct or oversee PoV events and product demonstrations • Collaborate with product, engineering, marketing, and channel/FSI partners as the platform expands • Occasionally perform duties outside standard working hours across time zones

🎯 Anforderungen

• Proven ability to communicate effectively in presentations—in person, by phone, and via remote conferencing—with executive-level customers, direct reports, and the Cribl Leadership Team • History of successfully leading a technical pre-sales team or region at a software company that drives target attainment against monthly, quarterly, and annual quota and consumption targets • Proven experience leading SE Managers (a leader of leaders), including coaching managers through multi-product/platform-selling motions • Experience supporting large, complex, multi-year Enterprise deals, ideally including multi-product bundling and/or on-prem-to-cloud/hybrid migration motions • Ability to teach consultative, land-and-expand selling methodology for identifying new and existing opportunities across a multi-product portfolio • Demonstrated mindset of leveraging AI tools and modern automation to enhance personal and team efficiency, leading by example in adopting new ways of working • Bachelor's Degree or equivalent AND 5+ years of experience in a customer-facing pre-sales leadership role, OR equivalent combination of education and experience • Ability to travel approximately 30% • Experience building technical champions and executive relationships within large Enterprise accounts • Background in Observability, Security (SIEM/SOC), DevOps, or Cloud infrastructure • Familiarity with Cribl's product suite, or a comparable vendor-agnostic telemetry/data pipeline platform • Proven self-starter with a motivated attitude, able to manage multiple tasks, projects, and responsibilities simultaneously • Ability to work under pressure and meet deadlines, while maintaining a pleasant and professional attitude toward your team, customers, and co-workers

🏖️ Vorteile

• Health insurance • Dental insurance • Vision insurance • Short-term disability insurance • Life insurance • Paid holidays • Paid time off • Fertility treatment benefit • 401(k) • Equity • Incentive compensation (commission) for sales and some sales-adjacent roles • Cribl Corporate Bonus Program for all other roles

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