Security Advisor II, Falcon Complete

🕒 vor 1 Tag

🌐 Vereinigtes Königreich, Irland – Remote

🇬🇧 Vereinigtes Königreich – Remote 🇮🇪 Irland – Remote

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

👮‍♂️ IT-Sicherheitsingenieur

🇬🇧 UK-Skilled-Worker-Visum-Sponsor

Dieses Unternehmen hat in der Vergangenheit UK-Skilled-Worker-Visa gesponsert.

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CrowdStrike

WebsiteLinkedInAlle Stellen

5001 - 10000 Mitarbeiter

Gegründet 2011

🔒 Cybersecurity

☁️ SaaS

🤖 Künstliche Intelligenz

Cybersecurity • SaaS • Artificial Intelligence

CrowdStrike ist ein Cybersecurity-Unternehmen, das cloudbasierte Sicherheitsdienste bereitstellt, um Sicherheitsverletzungen zu stoppen. Es gilt als führend in den Bereichen Endpoint Protection, Identity- und Cloud-Security sowie Managed Detection and Response (MDR). Die Plattform von CrowdStrike, Falcon, integriert künstliche Intelligenz (AI), um Echtzeit-Transparenz, Erkennung und Schutz vor hochentwickelten Cyberbedrohungen zu bieten. Für seine Effektivität beim Schutz von Netzwerken und Daten wird das Unternehmen hoch geschätzt und ist ein vertrauenswürdiger Partner für Unternehmen weltweit.

Beschreibung

• Assess customers’ Falcon environment and ensure alignment with Falcon Complete standards • Provide Falcon Complete customers with recommendations to improve security • Create and recommend remediation for CrowdStrike product components that may improve security posture • Contact customers directly when misalignment with Falcon Complete standards is identified • Document, update, and resolve customer-related issues according to established procedures and SLAs • Develop and provide customers with service reports and statistics as requested • Partner with internal teams to ensure customer satisfaction • Liaise with the support team to troubleshoot and coordinate resolution of technical issues • Execute daily tasks under leadership direction to support Falcon Complete’s mission to stop breaches

🎯 Anforderungen

• Customer empathy and ability to guide customers toward desired outcomes • Excellent customer-facing verbal and written communication skills • Ability to partner with CrowdStrike teams to troubleshoot and resolve customer issues • Adept in Windows, Linux, and Mac operating systems • Experience or demonstrated knowledge of threat detection and incident response • Bachelor’s degree in Technology and/or Cybersecurity or relevant experience • Incident management and CSIRT operation knowledge • Change management knowledge • Malicious code detection and response knowledge • Audit, logging, and monitoring controls knowledge, including SIEM, UEBA, and MDR/XDR • Intrusion detection and response experience • Experience working with complex, sophisticated clients • Strong analytical capabilities and desire to learn • Ability to work across multiple teams to resolve customer issues and requests • Demonstrated experience as a security advisor or consultant • Knowledge of ISO 27001/2, NIST Cyber Security Framework, CIS Critical Security, PCI DSS, Cloud Controls Matrix, and MITRE ATT&CK is a plus • Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency, and drive business outcomes

🏖️ Vorteile

• Market leader in compensation and equity awards • Comprehensive physical and mental wellness programs • Competitive vacation and holidays for recharge • Paid parental and adoption leaves • Professional development opportunities for all employees regardless of level or role • Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections • Vibrant office culture with world class amenities