
1001 - 5000 Mitarbeiter
✈️ Reisen
🏨 Gastgewerbe
🚗 Transport
Travel • Hospitality • Transport
Crystal Cruises ist eine luxuriöse Hochseekreuzfahrtlinie, die hochkarätige, all-inclusive Fahrten an Bord einer Flotte neu gestalteter Schiffe anbietet, darunter Crystal Serenity, Crystal Symphony und das neue Crystal Grace. Das Unternehmen bietet gehobene Unterkünfte mit persönlichem Butler-Service, erstklassige Gastronomie (einschließlich exklusiver Partnerschaften wie Nobu und Michelin-Sterne-Köche), kuratiertes Entertainment, Wellness-Programme und maßgeschneiderte Landausflüge, die sich an wohlhabende Freizeitreisende richten. Crystal legt Wert auf Geräumigkeit, aufmerksamen Service und raffinierte Erlebnisse auf globalen Routen wie Mittelmeer-, Karibik- und Weltkreuzfahrten.
🕒 vor 1 Monat
🗣️🇺🇸🇬🇧 Englisch erforderlich
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1001 - 5000 Mitarbeiter
✈️ Reisen
🏨 Gastgewerbe
🚗 Transport
Travel • Hospitality • Transport
Crystal Cruises ist eine luxuriöse Hochseekreuzfahrtlinie, die hochkarätige, all-inclusive Fahrten an Bord einer Flotte neu gestalteter Schiffe anbietet, darunter Crystal Serenity, Crystal Symphony und das neue Crystal Grace. Das Unternehmen bietet gehobene Unterkünfte mit persönlichem Butler-Service, erstklassige Gastronomie (einschließlich exklusiver Partnerschaften wie Nobu und Michelin-Sterne-Köche), kuratiertes Entertainment, Wellness-Programme und maßgeschneiderte Landausflüge, die sich an wohlhabende Freizeitreisende richten. Crystal legt Wert auf Geräumigkeit, aufmerksamen Service und raffinierte Erlebnisse auf globalen Routen wie Mittelmeer-, Karibik- und Weltkreuzfahrten.
• Responsible for developing a Tier One portfolio of travel agency partners within their assigned geographic territory • RSD will be responsible for 20 – 25 physical and virtual sales meetings/calls each week and must be recorded and reported through the company’s CRM platform • Establish revenue targets with appropriate agency partners and consistently review revenue productivity and progress toward achieving assigned targets • Conduct staff training to familiarize the agency’s travel advisors with the Crystal product to effectively sell the Crystal Cruises brand experience • Seek out and close affinity or promotional group business • Assist agency advisors in identifying group opportunities within customer database as well as local/regional organizations • Create an annual overhead budget to achieve the above goals • Effectively and efficiently manage an assigned budget provided for the purpose of supporting co-operative marketing plans • Participate in travel agency partner consumer events both physical and virtual • Identify and cultivate opportunities to generate NEW to brand revenue streams with existing accounts as well as new potential partnerships • Represent Crystal at industry trade shows and events when required in assigned territory
• Bachelor’s degree required or equivalent experience • 5 – 10 years of experience in travel industry sales • Luxury Cruise Line experience preferred • Extensive knowledge of the luxury cruise market and competitive set • Extensive international destination knowledge, including Crystal Cruises’ destinations preferred • Existing travel industry sales relationships in assigned territory/region • Demonstrated track record of sales success required with a leading luxury travel company • Management experience that includes sales team management preferred • Positive, energetic, and professional demeanor • Excellent sales, customer service and relationship building skills • Excellent written, verbal and presentation skills • Exceptional organizational and administrative skills • Self-motivated and results oriented with proven ability to achieve sales objectives • Capable of working independently with minimal day to day direction • Capable of multi-tasking and working in a fast-paced environment • Skilled at problem solving and decision making • Ability to tactfully handle both internal and external contact challenges with the intent of finding mutually beneficial solutions • Ability to maintain professionalism when faced with adversity, particularly when supporting company policies and positions that may not be accepted or understood • Fluency in MS Office applications, including Outlook, Word, PowerPoint, and Excel • Must be able to travel as needed domestically and internationally • Must have a valid driver’s license as well as a reliable and well-maintained vehicle to be used for business purposes
• Health insurance • Retirement plans • Paid time off
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