Manager, Digital Product

Stelle nicht auf LinkedIn

🕒 vor 2 Tagen

🤠 Texas – Remote

🤠 Texas – Remote

💵 $60.300 - $132.600 / Jahr

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

👔 Manager

Jetzt Bewerben

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CVS Health

WebsiteLinkedInAlle Stellen

10.000+ Mitarbeiter

Gegründet 1963

⚕️ Krankenversicherung

🛒 Einzelhandel

🧘 Wellness

Healthcare Insurance • Retail • Wellness

CVS Health ist ein führendes amerikanisches Gesundheitsunternehmen, das sich der Verbesserung des Zugangs zu Gesundheitsdiensten und deren Erschwinglichkeit verschrieben hat. Das Unternehmen verfolgt einen umfassenden Ansatz, der Gesundheitsdienstleistungen, Krankenversicherungen und das Management von Apothekenleistungen umfasst. Durch seine Tochtergesellschaften, wie Aetna und CVS Caremark, bietet CVS Health eine Vielzahl von Dienstleistungen an, die Wohlbefinden, Krankheitsmanagement und erschwinglichen Versicherungsschutz für verschreibungspflichtige Medikamente erleichtern. CVS Health betreibt Apotheken in der Nachbarschaft, bietet Versandapothekendienste an und verwaltet Programme für Spezialmedikamente, um Gesundheitsversorgung für jeden bequem und zugänglich zu machen. Angetrieben von der Mission, Menschen mit wesentlichen Pflegediensten zu verbinden, ist CVS Health bestrebt, gesündere Gemeinschaften zu fördern und das Wohlbefinden aller Menschen zu unterstützen.

Beschreibung

• Work across product, engineering, clinical, and operations to ensure model works reliably in real-world conditions • Own the end-to-end execution and evolution of the Hybrid Visit experience • Support the delivery across the full Hybrid Visit lifecycle including scheduling and pairing, in-home workflows, virtual interactions, documentation, and downstream processes such as billing, labs processing and post-visit care coordination • Identify and resolve failure points in real-world execution improving reliability, member and clinician experience, and overall visit performance • Work across multiple systems and domains to ensure seamless flow from targeting and scheduling through completion and post-visit workflows • Define, monitor and communicate key operational and product performance metrics to support continuous improvement, cross-functional alignment and scaling decisions • Collaborate with internal stakeholders to align on goals, capture feedback, and support decision-making processes • Partner closely with stakeholders to establish a network of lower licensure clinicians to support the Hybrid Delivery Model • Gather feedback, identify workflow pain points, and translate operational learnings into prioritized product and process improvements.

🎯 Anforderungen

• 5+ years of experience in product management, product development or operational product management within healthcare or health technology • Bachelor's degree at a minimum • Advanced degree preferred, particularly focused in business, finance, engineering and/or healthcare • Proven ability to deliver complex cross-functional initiatives from concept through execution in ambiguous, fast changing environments • Strong operational and systems thinking, with experience working across interconnected workflows, platforms, or operational processes involving multiple stakeholders and dependencies • Ability to identify operational risks, and support pragmatic decision-making across clinical, operational, and technical teams • Comfortable working across multiple teams to drive alignment and execution • A passion for innovation and building new products or care delivery models that improve healthcare access, experience, and outcomes • Strong analytics and creative problem solving skills, with the ability to frame problems, synthesize insights and propose actionable solutions • Proficiency with product development concepts and tools (e.g., JIRA, Confluence, Figma, Lucid), agile methodologies, user journeys, and product documentation • Familiarity with healthcare delivery, clinical workflow, or hybrid/virtual care models is preferred • Strong written and verbal communication skills; able to create clear narratives and influence stakeholders.

🏖️ Vorteile

• medical, dental, and vision coverage • paid time off • retirement savings options • wellness programs