Automotive Operations Manager – Keys

🕒 vor 19 Tagen

🗽 New York – Remote

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💵 $85.860 - $95.000 / Jahr

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

⚙️ Operations

👻 Geisterscore 0%

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🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of Dent Wizard International

Dent Wizard International

1001 - 5000 Mitarbeiter

Gegründet 1983

🚘 Automobilindustrie

🏭 Fertigung

🚗 Transport

💰 Venture Round im 2017-03

Automotive • Manufacturing • Transport

Dent Wizard International ist der unangefochtene Marktführer in den USA im Bereich der Fahrzeugaufbereitung und des Fahrzeugschutzes. Das Unternehmen betreut Kunden in 43 US-Bundesstaaten und Kanada und repariert jedes Jahr etwa 2,5 Millionen Fahrzeuge mit Hilfe von über 3. 000 hochqualifizierten Mitarbeitern. Dent Wizard bietet eine Vielzahl von Dienstleistungen im Automobilbereich an, darunter kleinere Lackreparaturen, Felgenrestauration, Innenraumreparaturen sowie Windschutzscheiben- und Schlüsseldienste. Sie sind in Auktionen, Autohäusern, Mietwagenagenturen und Karosseriewerkstätten tätig und bieten stabile und lohnende Karrieremöglichkeiten in der Automobilindustrie.

Beschreibung

• Drive a culture of excellence in service delivery and address customer concerns • Lead implementation of division strategic initiatives and participate in R&D projects • Direct inventory processes and identify supply cost-control measures • Optimize service processes and workflows while meeting customer SLAs • Manage personnel, equipment, supplies, budgets, and cost-control measures • Maintain communication within the team, with other departments, and with customers • Establish and enforce quality standards • Support technician development and resolve operational issues • Ensure coverage for vacations and emergency or unplanned assignments • Monitor industry trends, customer preferences, and competitor activities • Lead, mentor, coach, evaluate, train, interview, hire, and onboard key service technicians • Ensure regulatory compliance and coordinate tools, equipment, and fleet support • Partner with Sales on large-scale opportunities and build customer and prospect relationships • Drive results through sales and negotiation • Perform other duties as assigned

🎯 Anforderungen

• 5+ years of proven leadership/influence experience in a mobile environment with geographically dispersed employees • Ability to manage, forecast, and coordinate key technician resources to maintain production • Proficient in key duplication, key cloning, and programming processes • Full knowledge of key types and key parts • Ability to manage conflict resolution with customer operations managers • Demonstrated organizational skills and ability to manage multiple projects simultaneously • Up to 70% travel throughout the assigned division may be required • Ability to continuously view and input data into a computer • Ability to lift up to 40 lbs. occasionally • Frequent walking, standing, lifting, bending, and squatting • Must pass a pre-employment drug screening and background check

🏖️ Vorteile

• Paid time off • Medical insurance • Dental insurance • Vision insurance • 401k match (50% on the dollar up to 7% of employee contribution)

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