IT Manager – Enterprise Systems

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Dermsquared

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51 - 200 Mitarbeiter

⚕️ Krankenversicherung

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☁️ SaaS

Healthcare Insurance • Education • SaaS

Dermsquared ist eine führende Plattform für Dermatologie-Profis, die KI-gestützte Suchwerkzeuge, klinische Ressourcen, Fortbildungen und Konferenzmöglichkeiten bietet, um die Patientenversorgung zu verbessern. Die Plattform umfasst Funktionen wie den Zugang zu Expertenvideos, Podcasts sowie die Möglichkeit, sich für Dermatologiekonferenzen und Gipfeltreffen anzumelden. Sie bietet auch umfassende Einblicke und Managementstrategien für verschiedene dermatologische Erkrankungen und Behandlungen. Durch den Einsatz von Technologie und Expertenwissen unterstützt Dermsquared Dermatologen bei der Verbesserung der Hautgesundheit ihrer Patienten aller Altersgruppen und mit unterschiedlichen Erkrankungen.

Beschreibung

• Own the enterprise software portfolio: Maintain an audited inventory of software and licenses, manage renewals and vendor relationships, partner with Finance on the software budget, and eliminate waste. • Lead tool consolidation and governance: Rationalize overlapping tools, set clear standards for which platforms own which workflows, and drive adoption. Monday.com is our work OS of record — consolidating onto it and integrating with Linear, Salesforce, and Slack is a near-term priority. Handoffs should be automatic, not manual. • Project-manage software implementations: Own end-to-end delivery of new rollouts — cross-functional coordination, planning, vendor management, and adoption. Several high-priority implementations with hard deadlines land in your first six months. • Lead an operational efficiency audit: Interview every team lead to map repetitive workflows (trigger, steps, owner, time, frequency), score impact vs. complexity, and deliver a ranked agent opportunity register to the CTDO. Primary deliverable in your first 90 days. • Ensure IT operations reliability: Oversee day-to-day IT — devices, access, onboarding/offboarding, security — in partnership with our MSP. • Monitor adoption and compliance: Track tool usage, flag under-utilized investments, drive corrective action, and surface optimization opportunities to the CTDO. • Be the technology partner for the business: Go-to for department leads on tool evaluations, implementations, and IT issues; represent Technology in cross-functional planning.

🎯 Anforderungen

• Demonstrated leadership essentials as described above • 4-year degree from an accredited academic institution • 5+ years in IT project management, enterprise software administration, or technology operations • Proven ability to manage a broad SaaS portfolio — renewals, contracts, vendor relationships, license governance • Hands-on PM experience delivering software implementations on time and in scope, including change management • Hands-on Monday.com experience (configuration, automation, adoption) strongly preferred. Familiarity with Salesforce, Gong, Slack, and Miro/Figma a plus. • Experience with workflow automation tools (Zapier, Make, or similar) connecting business systems • Structured thinker — runs stakeholder interviews, maps workflows, and communicates recommendations clearly • Experience partnering with managed service providers (MSPs) • Software and IT budget management experience • Healthcare, media, or education industry experience preferred

🏖️ Vorteile

• Fully remote work environment with a flexible time off policy • Dedicated professional development support, including reimbursement for approved learning and development activities. • Comprehensive wellness benefits, including medical, vision, and dental coverage, with a significant portion of premiums subsidized for employees and eligible dependents, as well as access to HSA, FSA, and Dependent Care FSA plans • Employer-paid life insurance, short-term disability, and long-term disability coverage • 401(k) retirement plan with company matching • Cell phone reimbursement for business use • Home office stipend to support a productive remote setup