Commercial Manager

🕒 vor 8 Tagen

🌽 Illinois, Texas – Remote

🌽 Illinois – Remote 🤠 Texas – Remote

💵 $90.700 - $145.200 / Jahr

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

👔 Manager

Jetzt Bewerben

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Digital Realty

WebsiteLinkedInAlle Stellen

1001 - 5000 Mitarbeiter

Digital Realty bringt Unternehmen und Daten zusammen, indem es das gesamte Spektrum an Rechenzentrumslösungen, Colocation und Interconnection bietet. PlatformDIGITAL®, die globale Rechenzentrumsplattform des Unternehmens, bietet Kunden einen sicheren Daten-„Treffpunkt“. Digital Realty ermöglicht seinen Kunden den Zugang zu den relevanten Data Communities mit einem globalen Rechenzentrumsnetzwerk von über 300 Einrichtungen in mehr als 50 Metropolregionen in über 25 Ländern auf sechs Kontinenten.

Beschreibung

• Manage the full lifecycle of customer contract renewals from opportunity identification through contract execution. • Develop and execute renewal strategies focused on customer retention, revenue growth, market-rate alignment, and contract term optimization. • Lead customer negotiations involving pricing, contract terms, service modifications, and commercial agreements. • Identify and drive revenue enhancement opportunities through pricing adjustments, contract restructures, and term extensions. • Partner with Asset Management, Sales, Legal, Finance, Operations, and Customer Success teams to support renewal outcomes. • Maintain accurate renewal forecasts, pipeline reporting, and portfolio analytics within Salesforce and related systems. • Coordinate commercial approvals, contract review processes, and strategic customer engagements. • Analyze customer trends, market conditions, portfolio performance, and pricing data to develop business recommendations. • Support strategic renewal initiatives, special projects, and portfolio optimization efforts as directed by leadership. • Ensure timely execution of renewals while balancing customer needs, commercial objectives, and internal processes.

🎯 Anforderungen

• 5+ years of experience in commercial management, renewals, account management, customer success, sales operations, business development, or a related field. • Experience managing customer negotiations, contract renewals, pricing strategies, and revenue retention initiatives. • Understanding of commercial management principles, customer retention strategies, pricing structures, and contract management. • Ability to analyze customer, contract, pricing, and portfolio data to support business decisions and recommendations. • Experience using Salesforce CRM, CPQ tools, Microsoft Excel, and commercial systems such as DocuSign or similar platforms. • Strong communication, negotiation, and stakeholder management skills. • Ability to work independently and manage multiple priorities in a fast-paced environment. • Strong organizational skills and attention to detail. • Commercial, analytical, and financial acumen with the ability to develop strategic recommendations. • Experience within data centers, colocation, telecommunications, cloud infrastructure, SaaS, or other complex B2B environments preferred.

🏖️ Vorteile

• medical • dental • vision • life and AD&D insurance • 401k match • disability benefits • wellness and education benefits • employee stock purchase plan • paid time off • holidays • more