Member Experience Manager

Stelle nicht auf LinkedIn

🕒 vor 6 Tagen

Jetzt Bewerben

Ähnliche Remote-Jobs finden

E-Mail-Benachrichtigung für neue Jobs einrichten

📊 Überprüfen Sie Ihre Lebenslauf-Bewertung für diese Stelle

Verbessern Sie Ihre Chancen auf ein Vorstellungsgespräch, indem Sie Ihre Lebenslauf-Bewertung vor der Bewerbung überprüfen.

Lebenslauf hochladen

Disability Management Employer Coalition (DMEC)

WebsiteLinkedInAlle Stellen

11 - 50 Mitarbeiter

Gegründet 1992

👥 HR Tech

📚 Bildung

📋 Compliance

HR Tech • Education • Compliance

Die Disability Management Employer Coalition (DMEC) ist bestrebt, Bildung und Ressourcen für Fachleute im Bereich der Mitarbeiterabwesenheit und -behinderung bereitzustellen. Mit einer Mitgliederbasis von über 20. 000 Personen in den USA und Kanada bietet DMEC Schulungsprogramme, Zertifizierungsmöglichkeiten und eine Plattform für Networking und den Austausch bewährter Praktiken. Zudem veranstalten sie Konferenzen und Webinare und bieten Ressourcen im Zusammenhang mit Compliance und bewährten Praktiken im Behinderungsmanagement an.

Beschreibung

• Responsible for the achievement of member engagement, retention, and recruitment within DMEC. • Overseeing all membership onboarding, retention, and renewal processes. • Ensuring effective and efficient member support for a positive and valuable membership journey. • Leading and executing membership priorities that support retention, engagement, growth, and revenue goals. • Providing oversight to ensure successful coordination and management of membership status and renewals process. • Manage membership webpages, access points and platforms, ensuring accuracy and ease of use. • Develop and execute recruitment plans to attract new members, aligning with the organization's goals.

🎯 Anforderungen

• Bachelor's degree in business administration, marketing, communications, nonprofit management, or a related field preferred. • Minimum of five years of experience in membership, customer success, account management, association management, or other customer-facing roles. • Experience using CRM and/or association management systems required; experience with Salesforce, Nimble AMS, or similar platforms preferred. • Experience analyzing membership, engagement, retention, or customer data and applying insights to improve outcomes. • Intermediate or higher proficiency in Microsoft Office, data analytics software, and using CRM systems. • Experience and understanding of learning management systems preferred. • At least one year of experience with data cleansing tools. • Strong experience in project management.

🏖️ Vorteile

• 40 hours of paid sick leave per calendar year, unless a greater amount is required under state of local law • 4.62 vacation hours accrued per pay period (3 weeks per year) • 40 hours of bereavement leave • 401K retirement plan with 100% company match up to 4% of salary • Flexible spending accounts • Eight (8) holidays, plus your birthday (floating holiday) • Fully paid health, dental, vision, group life, and disability insurance (short-term and long-term) • 80 hours of Paid Family Leave per year • Necessary computer equipment (laptop and printer) for the employee’s home office as well as a monthly technology stipend of $100