Partner Program Manager, Service Track

🕒 vor 2 Monaten

🏄 California, Colorado, +9 weitere Bundesländer – Remote

🏄 California – Remote ⛰️ Colorado – Remote 🏛️ District of Columbia – Remote 🌽 Illinois – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🏈 Ohio – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote ❄️ Minnesota – Remote ☕ Washington – Remote

💵 $120.800 - $197.800 / Jahr

⏰ Vollzeit

🟠 Senior

🔴 Experte

📋 Programmmanager

🦅 H1B-Visum-Sponsor

Dieses Unternehmen hat in der Vergangenheit H1B-Visa gesponsert.

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Docusign

WebsiteLinkedInAlle Stellen

5001 - 10000 Mitarbeiter

Gegründet 2003

🛍️ eCommerce

💸 Finanzen

☁️ SaaS

eCommerce • Finance • SaaS

Docusign ist ein führender Anbieter von Technologien für elektronische Signaturen und Intelligent Agreement Management (IAM), die es Organisationen ermöglichen, Vereinbarungen digital zu erstellen, zu verwalten und abzusichern. Es vereinfacht das Vertragslebenszyklusmanagement, automatisiert Dokumentenprozesse und verbessert Kundenerfahrungen, indem es Vertragsdaten in verwertbare Einblicke verwandelt. Mit einer vertrauenswürdigen Plattform, die von Millionen weltweit genutzt wird, hilft Docusign Unternehmen, Risiken zu reduzieren, Zeit zu sparen und die Effizienz in verschiedenen Sektoren wie Finanzdienstleistungen, Versicherungen, Immobilien und Regierung zu verbessern.

Beschreibung

• Own the program design and implementation of the Service Track, focused on partners delivering consulting, implementation, managed, and success services globally • Define the partner journey, including lifecycle phases, milestones, and benefits, integrating AI capabilities to enhance scale and performance • Build scalable global programs across the partner lifecycle (recruitment, onboarding, enablement, incentives, and performance management), with AI-driven enablement, automation, and analytics as core pillars for partner success • Define and manage program governance, KPIs, success metrics, and reporting cadence • Use analytics to monitor performance, predict partner outcomes, and iterate based on data-driven insights and feedback • Partner with operations and analytics teams to embed AI and intelligent automation into partner workflows, ensuring programs are measurable, efficient, and aligned to Go-To-Market goals and business objectives • Collaborate with partner channels and alliances leaders, product, marketing, enablement, legal, finance, and operations teams to bring programs to market and ensure seamless execution with AI-integrated processes • Create executive-level communications, dashboards, and presentations using AI-enhanced data visualization tools to influence senior stakeholders and support strategic decisions • Define the end-to-end partner experience leveraging AI personalization and digital touchpoints across the partner portal, communications, and enablement

🎯 Anforderungen

• 8+ years of experience in partner programs, channel strategy, or ecosystem management roles within technology or SaaS organizations • Experience building partner programs for Systems Integrators, Managed Service Providers, or Cloud Service Providers • Experience applying AI tools or automation to scale partner engagement, enablement, or operations • Experience with partner business models and how partners create value through co-selling, activation, and customer success • Experience designing and implementing incentive and benefits frameworks aligned to business goals • Bachelor’s degree in Business, Marketing, or related field

🏖️ Vorteile

• Paid Time Off: earned time off, as well as paid company holidays based on region • Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement • Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment • Retirement Plans: select retirement and pension programs with potential for employer contributions • Learning and Development: options for coaching, online courses and education reimbursements • Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events