Technical Enablement Manager

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Doppel

WebsiteLinkedInAlle Stellen

201 - 500 Mitarbeiter

Gegründet 2022

🔒 Cybersecurity

🤖 Künstliche Intelligenz

☁️ SaaS

Cybersecurity • Artificial Intelligence • SaaS

Doppel ist eine KI-native Plattform zur Abwehr von Social Engineering, die Organisationen vor KI-gesteuerten Imitationen, Phishing, Deepfakes und Multi-Channel-Social-Engineering-Angriffen schützt. Die Plattform vereint den Schutz vor digitalen Risiken, das Management menschlicher Risiken (Simulation und Schulung zur Sicherheitsbewusstsein) und E-Mail-Sicherheit, um Angreifer-Infrastrukturen über Domänen, soziale Medien, Werbenetzwerke, Telekommunikation, Marktplätze und dunkle Kanäle zu erkennen, zu korrelieren (über einen Bedrohungsgraphen) und zu beheben. Doppel legt Wert auf agentische KI-Automatisierung für Erkennung, Schließung, Phishing-Triage und skalierbare SOC-Workflows und richtet sich an Unternehmenskunden aus Branchen wie Finanzdienstleistungen, Gesundheitswesen, Technologie, Einzelhandel und Fertigung.

Beschreibung

• Own technical enablement for SE, CS, and technical audiences across the organization, defining what technical readiness looks like for each role and building the programs that get teams there. • Design, build, and deliver technical learning paths, hands-on labs, certifications, assessments, and supporting enablement materials. • Deliver technical onboarding that helps new hires build product proficiency and ramp quickly, with clear milestones, practice, and validation along the way. • Run live workshops, office hours, deep-dive sessions, and hands-on training that deepen product and technical expertise across teams. • Own technical release readiness for new products, features, and product changes, including readiness programs for major launches such as Email Security. • Identify readiness gaps across SE and CS teams and build programs, coaching, and reinforcement that measurably improve proficiency over time. • Partner closely with Product Managers, Engineering, subject matter experts, and cross-functional stakeholders to capture knowledge and keep technical training content accurate and current. • Translate complex technical concepts into clear, practical learning experiences for different audiences and skill levels. • Leverage AI tools, simulations, and role-play scenarios to scale practice, coaching, and readiness validation. • Use feedback, assessments, certifications, and participation data to measure impact and continuously improve technical enablement programs.

🎯 Anforderungen

• 7+ years of experience in technical enablement, solutions engineering, technical training, sales engineering enablement, or a related field. • Strong technical aptitude with the ability to go deep on complex products, and hands-on experience with SaaS, cybersecurity, AI, trust and safety, or enterprise software strongly preferred. • Demonstrated success creating technical learning content such as hands-on labs, certifications, assessments, workshops, and onboarding programs, and delivering it live with energy and credibility. • Strong ability to simplify complex technical concepts and teach them in a clear, practical, and engaging way. • Experience partnering with Product, Engineering, Solutions Engineering, Customer Success, or subject matter experts. • Experience using data (assessments, certifications, engagement, field performance) to identify gaps and demonstrate impact. • Comfort leveraging AI tools to build, scale, and deliver learning experiences. • Excellent communication, facilitation, and cross-functional collaboration skills. • Comfort working in a fast-moving, high-growth environment where priorities and products evolve quickly. • A thoughtful, curious, and resourceful approach to problem solving.

🏖️ Vorteile

• Meaningful equity so you share in Doppel’s success • Remote first culture with flexibility built in • Flexible PTO, comprehensive health benefits, parental leave, and more • A high growth environment where your work has immediate impact and visibility