Senior Customer Manager

🕒 vor 1 Tag

🚗 Michigan, Pennsylvania, +1 weitere Bundesländer – Remote

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⏰ Vollzeit

🟠 Senior

👔 Manager

🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of Dow

Dow

10.000+ Mitarbeiter

Gegründet 1897

🏭 Fertigung

🚀 Luft- und Raumfahrt

🌾 Landwirtschaft

Manufacturing • Aerospace • Agriculture

Dow ist ein weltweit führendes Unternehmen in der Chemieindustrie und bietet eine breite Palette von Produkten und Lösungen, die Innovationen in zahlreichen Sektoren vorantreiben. Das Unternehmen ist bestrebt, die Nachhaltigkeit voranzutreiben und seine Expertise in der Materialwissenschaft einzubringen, um wesentliche Herausforderungen wie sauberes Wasser, saubere Energieerzeugung und -einsparung sowie die Steigerung der landwirtschaftlichen Produktivität zu lösen. Dow ist in verschiedenen Märkten tätig und bietet diverse Produkte und Dienstleistungen, die speziell darauf zugeschnitten sind, die Bedürfnisse seiner Kunden weltweit zu erfüllen.

Beschreibung

• Manage regional and cross-business aspects of a key global brand owner relationship focused in personal care • Manage other direct accounts of various sizes • Develop and deliver the annual sales plan • Understand Dow’s portfolio and strengths to enable explorations and uncover new opportunities • Work closely with TS&D and Marketing to build a pipeline of technical and commercial opportunities • Manage stakeholders and deliverables • Lead cross-functional teams • Participate in global negotiations or projects as needed • Prepare and implement account plans • Lead and coordinate customer relationships • Develop and execute sales and marketing plans, delivering value and volume • Collect and use market intelligence to shape sales and marketing plans • Lead and conduct negotiations and implement price changes • Collaborate with functional stakeholders to improve CX results • Use CRM, DSR, CMT, and Smart Pricing at expert level • Deliver growth, including cross-business opportunities • Evaluate and articulate short- versus long-term trade-offs for win solutions • Coach and mentor junior employees

🎯 Anforderungen

• A minimum of a bachelor’s degree or relevant military degree equivalence at or above a U.S. E5, Canadian Petty Officer 2nd Class, or Sergeant ranking • A minimum of 7 years of relevant working experience • Ability to work legally in the United States • No visa sponsorship/support is available, including for any type of U.S. permanent residency process • Strong business acumen and ability to clearly communicate financial trade-offs • Strong written and verbal communication skills • Negotiating skills and a strong bias for action • Ability to build and maintain strong, productive relationships with customers, colleagues, and cross-functional stakeholders • Leadership skills to work cross-functionally and drive initiatives/issues through influence • Project management skills, business acumen, and strategic/analytical thinking capability • Willingness to travel based on business needs

🏖️ Vorteile

• Equitable and market-competitive base pay and bonus opportunity • Benefits and programs supporting physical, mental, financial, and social well-being • Competitive retirement program, including company-provided benefits, savings opportunities, financial planning, and educational resources • Employee stock purchase programs (availability varies depending on location) • Student Debt Retirement Savings Match Program (U.S. only) • Robust medical and life insurance packages • Travel insurance available in certain countries/locations • Training, mentoring, work experiences, community involvement, and team-building opportunities • Workplace culture empowering role-based flexibility • Competitive yearly vacation allowance • Paid time off for new parents, including adoptive and foster parents • Paid time off to care for sick or injured family members • Paid time off for volunteering and Employee Resource Group’s participation • Wellbeing Portal • On-site fitness facilities (availability varies depending on location) • Employee discounts for online shopping, cinema tickets, gym memberships, and more • Transportation allowance (availability varies depending on location) • Meal subsidiaries/vouchers (availability varies depending on location) • Carbon-neutral transportation incentives, e.g. bike to work (availability varies depending on location)

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🦅 H1B-Visum-Sponsor

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🗣️🇺🇸🇬🇧 Englisch erforderlich