Technical Program Management Director

🕒 vor 1 Monat

🇺🇸 Vereinigte Staaten – Remote

⏰ Vollzeit

🔴 Experte

📋 Programmmanager

🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of ECI Software Solutions

ECI Software Solutions

1001 - 5000 Mitarbeiter

☁️ SaaS

🏢 Unternehmen

🤝 B2B

💰 €21.000.000 Series C im 2002-02

SaaS • Enterprise • B2B

ECI Software Solutions ist ein Anbieter von branchenspezifischer ERP- und Unternehmensmanagement-Software, die Herstellern, Vertriebshändlern, Baustoffhändlern und Büro-Technologieunternehmen hilft, ihre Geschäfte zu führen und zu skalieren. Das Unternehmen bietet cloud- und KI-fähige SaaS-Plattformen an – einschließlich ERP, B2B E-Commerce, CRM, Business Intelligence und Inhalts-/Abwicklungstools – mit dem Ziel, Bestandsmanagement, Buchhaltung, Auftragsmanagement, Service-Workflows und Analysen zu optimieren. ECI legt den Fokus auf konfigurierbare, vertikal ausgerichtete Lösungen (z. B. Ridder iQ, Horizon, Spruce, e-automate, EvolutionX, Cognytics) und cloudbasierte Unternehmensdienste für kleine und mittelgroße B2B-Kunden weltweit.

Beschreibung

• Lead end-to-end execution of high-priority initiatives sponsored by the CTO • Drive planning, tracking, and delivery of cross-functional technical programs • Establish program governance, milestones, KPIs, and reporting mechanisms • Identify risks and proactively implement mitigation strategies • Own program management of the internal AI Bootcamp, from employee registration through post-graduation surveys and employee effectiveness measures • Coordinate curriculum delivery with internal and external stakeholders • Track engagement, progress, and outcomes • Define and report on success metrics (e.g., adoption, skill development, business impact) • Design and manage onboarding programs for new Builder hires • Ensure new hires are effectively ramped on tools, systems, and development practices • Partner with engineering leadership to continuously improve onboarding experience and speed-to-productivity • Support the CTO in driving transformation initiatives related to software development practices, tooling, and processes • Facilitate adoption of new methodologies and alignment to engineering mission and vision • Coordinate communication, training, and change management efforts across teams • Act as a trusted advisor and operational partner to the CTO • Prepare executive briefings, updates, and strategic communications • Drive alignment across leadership teams and ensure follow-through on key decisions • Improve internal processes, cadences, and organizational visibility

🎯 Anforderungen

• 5+ years of experience in program management, engineering operations, or global operational leadership experience focused on delivering business results • Must have experience working in a technical capacity or alongside development teams. • Strong understanding of software development lifecycle and engineering workflows • Proven ability to manage complex, cross-functional programs • Excellent cross-cultural communication and stakeholder management skills • Highly organized and metrics-driven with strong execution discipline • Ability to operate successfully in highly ambiguous environment • Ability to take full program ownership and deliver results with little oversight, high ownership, and accountability • Champion for innovation and leveraging AI to maximize professional potential and delivery for the business • Experience working closely with executive leadership (CTO, VP Engineering, etc.) • Experience supporting organizational transformation or change management efforts

🏖️ Vorteile

• Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development

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