Partnerships Success Manager

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Evaro

WebsiteLinkedInAlle Stellen

51 - 200 Mitarbeiter

Gegründet 2017

💊 Pharmazie

👥 B2C

☁️ SaaS

Pharmaceuticals • B2C • SaaS

<Evaro> Evaro ist eine von Klinikern gegründete digitale Gesundheitsplattform mit Sitz in Norwich, die Online-Konsultationen, Verschreibung und Behandlungsdienste über ein vollständig fern arbeitendes Pharma- und klinisches Team anbietet. Das Unternehmen entwickelt Technologie, um mehrere Plattformen und Marken zu betreiben, mit dem Ziel, den Zugang zum Gesundheitswesen zu modernisieren, die Belastung des NHS zu verringern und Papierabfälle zu minimieren, indem es patientenorientierte Online-Versorgung bequem verfügbar macht. Evaro setzt auf Innovation, teamübergreifende Zusammenarbeit und eine missiongetriebene Kultur, die darauf abzielt, zuverlässige, zugängliche Gesundheitsversorgung mit nur einem Klick verfügbar zu machen.

Beschreibung

• Achieve revenue growth goals with existing partners • Launch new partners, once signed, by the target go live date • Own the post-sales (from contract signing) phase of Evaro’s B2B partnerships, getting partners successfully live, supporting them and working with them to grow business for our mutual benefit. • Shape our B2B processes and practices to achieve the above objectives. • Lead the end-to-end onboarding process for new partners, from kickoff through to launch • Coordinate internally across engineering, clinical, operations and marketing teams to ensure smooth integration. • Own the design and completion of the go live checklist for each launch, including internal communications • Guide partners through embedding our healthcare solution into their customer journeys – demonstrate the technology platform, explain technical integration, product options and user journey best practice, ensure regulatory compliance for all content • Serve as the primary point of contact for strategic partners, building trusted, long-term relationships • Understand partners’ goals, business models, and customer needs to maximise mutual value and create strategic growth plans • Monitor partner performance and proactively manage issues, risks, or blockers • Ensure regular partnership review meetings are conducted and that partners receive their contractual levels of support • Track usage, engagement, and commercial metrics, providing insights that drive optimisation and expansion opportunities • Develop and execute joint success plans with partners • Identify and champion opportunities to expand existing partnerships, including new product features, markets, or use cases • Act as the voice of the partner internally, translating feedback and requirements for other internal teams • Propose improvements to the B2B technology platform and product offering, including writing specifications and business cases for these and prioritising them • Collaborate with marketing on partner activation campaigns and joint content opportunities • Own, define and document processes and practices for managing partnerships. • Be the internal expert on how B2B works and continuously seek to improve it • Bring structure and rigor to a fast-moving environment while maintaining the agility needed in an early-stage startup • Contribute to building a scalable partnership success function as the business grows

🎯 Anforderungen

• 3+ years experience in partner success, account management, customer success, or partnerships- ideally in SaaS, digital health, healthcare services, or employee benefits • Strong project management skills; able to juggle multiple partners and timelines • Excellent communication (written and verbal) and stakeholder management across technical and non-technical audiences • Track record of forming strong relationships with stakeholders at all levels, influencing partners successfully and resolving relationship issues • Able to understand and articulate complex concepts, including regulatory and compliance considerations • Commercially minded with track record of growing accounts/partnerships and forming effective strategic plans to do so • Analytical and very numerate – able to create reports and draw effective insights from performance data • Comfortable with ambiguity and change and excited to work in a fast paced start up environment.

🏖️ Vorteile

• Competitive salary • Pension scheme • Opportunities for professional development and growth • A modern office based just outside of Norwich • Regular team building and events