Account Executive, Closing Scheduling – Originations Title/Close

Stelle nicht auf LinkedIn

🕒 vor 3 Tagen

🔔 Pennsylvania – Remote

🔔 Pennsylvania – Remote

💵 $50.000 - $55.000 / Jahr

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

🧑‍💼 Vertriebsmitarbeiter

🦅 H1B-Visum-Sponsor

Dieses Unternehmen hat in der Vergangenheit H1B-Visa gesponsert.

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ServiceLink

WebsiteLinkedInAlle Stellen

1001 - 5000 Mitarbeiter

💸 Finanzen

🏠 Immobilien

☁️ SaaS

Finance • Real Estate • SaaS

ServiceLink ist ein Unternehmen, das Kreditgeber, Servicedienstleister und Investoren mit branchenführenden Dienstleistungen verbindet, die von fortschrittlicher Technologie unterstützt werden. Ihre Plattform, EXOS®, bietet technologiegestützte Hypothekendienstleistungen, die die betriebliche Effizienz und das Kundenerlebnis in der Hypothekenbranche verbessern. Die Lösungen von ServiceLink helfen, Prozesse zu rationalisieren und die Dienstleistungsbereitstellung im Bereich der Immobilienfinanzierung zu verbessern.

Beschreibung

• Oversee the scheduling department and manage team leads • Run morning reports to monitor completed work from the prior day • Review team member production and meet with employees who have low production • Audit assigned fees and review COGS • Ensure orders progress and client SLAs are met • Help management maintain vacation time and track call-offs • Address escalated scheduling issues • Assist with daily team operations when necessary • Review assigned work-in-progress reports to ensure task completion • Ensure employees meet minimum production and quality quotas • Evaluate client activity reports to support efficient operations and client satisfaction • Review daily, weekly, and monthly reports to manage staffing and production metrics • Manage and participate in daily functions of multiple scheduling teams • Manage workload issues and implement efficiency initiatives • Enforce adherence to client time requirements • Maintain and communicate department policies and procedures • Conduct staff meetings and communicate operational issues and new policies and procedures • Maintain relationships with clients and vendors • Maintain communication with team members, departments, clients, vendors, and management • Maintain departmental profitability within company guidelines • Train, coach, and evaluate staff performance • Maintain and approve department payroll • Participate in employee selection and recommend employees for team leader positions • Review staffing requirements and justify requirements with the Director • Participate in planning initiatives and build employee morale • Adhere to company policies and perform other assigned duties

🎯 Anforderungen

• Excellent communication and customer service skills • Strong attention to detail • Ability to multitask in a fast-paced environment • Ability to work in multiple systems simultaneously • Excellent verbal and written communication skills • Ability to quickly learn new skills, processes, and procedures • Ability to review work-in-progress reports and manage production metrics • Ability to manage multiple scheduling teams and workload issues • Ability to maintain client and vendor relationships • Ability to train, coach, and evaluate staff • Proficiency in ServiceLink operating systems and internal search engines • Ability to adhere to company policies and procedures

🏖️ Vorteile

• Health insurance • Vision insurance • Dental insurance • Life insurance • 401(k) plans • Employee Stock Purchase Plan • Paid vacation time • Paid sick time • Telecommute option • Reasonable accommodation for qualified individuals with disabilities and disabled veterans