Sales Account Manager

Stelle nicht auf LinkedIn

🕒 vor 25 Tagen

🇺🇸 Vereinigte Staaten – Remote

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

💰 Account Manager

👻 Geisterscore 12%

Was es bedeutet: die Wahrscheinlichkeit, dass für diese Stelle niemand wirklich einstellt.So liest du es: 60 % oder höher heißt, wir halten das für einen Geisterjob. Niedrigere Werte sind weniger bedenklich.Wie wir werten: Dauer offen, Neuveröffentlichungen, offene Stellen vs Teamgröße, wie schnell Stellen geschlossen werden, und ob ein Gehalt angegeben ist.Hinweis: eine Schätzung aus öffentlichen Daten, kein Urteil über das Unternehmen. Echte Stellen können hoch punkten, nutze es also als Hinweis, nicht als Fakt.

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Exploring

WebsiteLinkedInAlle Stellen

51 - 200 Mitarbeiter

Gegründet 1999

🤝 B2B

🏭 Fertigung

📣 Marketing

B2B • Manufacturing • Marketing

Exploring ist die Muttergesellschaft mehrerer in Atlanta ansässiger Unternehmen, die Fertigungs-, Messebau- und Eventservices, großformatigen Digitaldruck, Boden- und Teppichlösungen sowie damit verbundene Leistungen in den Bereichen Experiences und Architektur anbieten. Die Tochtergesellschaften (ID3 Group, Brumark, Exploring Graphics, Shelmarc Carpets und weitere) bedienen die Märkte für Fachmessen, Live-Events, Museen, Retail, Hospitality, Automotive und Gewerbe. Ihr Leistungsspektrum umfasst individuelle Fertigung, Scenic Carpentry, Metall- und Lackierarbeiten, Großformatdruck sowie wertorientierte und innovative Lösungen für Marken. Exploring versteht sich als kreatives, multidisziplinäres Unternehmen, das Geschäftskunden in den USA und weltweit mit Experience- und Produktionsservices unterstützt.

Beschreibung

• Manage and maintain assigned Brumark customer accounts • Build and strengthen long-term client relationships to encourage customer retention and repeat business • Serve as the primary point of contact for customer inquiries, product information, quotes, orders, and project requirements • Develop an understanding of customer needs, purchasing patterns, and upcoming events • Maintain timely, professional communication with customers • Follow up on estimates, pending orders, and customer requests • Address customer concerns and coordinate resolutions with internal departments • Maintain accurate account records, pricing information, and order history • Identify opportunities to increase revenue within existing customer accounts • Promote additional Brumark flooring products and services based on customer needs • Develop new business opportunities through customer referrals, industry relationships, and incoming inquiries • Monitor customer activity and identify opportunities for account expansion • Maintain accurate sales pipeline information and account forecasts • Work toward established account retention, revenue growth, and sales performance objectives • Collaborate with management on sales strategies and account development opportunities • Prepare accurate quotes, estimates, and pricing proposals • Enter, process, and monitor customer orders • Confirm product specifications, quantities, availability, pricing, and delivery requirements • Coordinate with Operations, Production, Warehouse, Shipping, and Installation teams to ensure successful order fulfillment • Communicate project deadlines, customer expectations, and special requirements • Monitor order status and proactively address potential delays or changes • Ensure customer records and project documentation are complete and accurate • Provide backup support to other account managers as needed • Deliver high-level customer service throughout the sales and order fulfillment process • Develop and maintain comprehensive knowledge of Brumark's flooring products and services • Assist customers in identifying appropriate flooring solutions based on project needs • Understand trade show and event timelines, shipping schedules, and installation requirements • Respond professionally to urgent inquiries and last-minute project changes • Stay informed of industry trends, product developments, and evolving customer needs

🎯 Anforderungen

• High school diploma or equivalent required; additional education preferred • Minimum of three years of experience in sales, account management, or business-to-business customer relationship management • Experience in the trade show, exhibition, event production, specialty flooring, or related industry strongly preferred • Demonstrated ability to manage and grow existing customer accounts • Experience preparing quotes, processing orders, and coordinating customer projects • Strong written and verbal communication skills • Excellent organizational, time-management, and problem-solving abilities • Proficiency in Microsoft Office, including Outlook, Excel, Word, and PowerPoint • Ability to work independently and maintain productivity in a remote environment • Ability to manage multiple customer accounts and competing deadlines • Willingness to learn Brumark's products, procedures, and industry-specific software • Consistent availability during established business hours • Occasional evening and weekend availability may be necessary • Occasional business travel may be required • Ability to perform computer-based and administrative tasks for extended periods • Ability to communicate effectively through telephone, email, and virtual meetings • Ability to attend occasional customer meetings, trade shows, or company events

🏖️ Vorteile

• Full-time employment • Remote work arrangement • Occasional business travel opportunities for customer meetings, company events, or industry-related activities • Participation in product training and professional development opportunities • Reasonable accommodations for qualified applicants and employees with disabilities

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