Senior Strategic Account Management Executive – Enterprise Accounts

🕒 vor 3 Monaten

🏄 California, New York – Remote

🏄 California – Remote 🗽 New York – Remote

⏰ Vollzeit

🟠 Senior

💰 Account Manager

🦅 H1B-Visum-Sponsor

Dieses Unternehmen hat in der Vergangenheit H1B-Visa gesponsert.

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Finastra

WebsiteLinkedInAlle Stellen

10.000+ Mitarbeiter

Gegründet 2017

💳 Fintech

💸 Finanzen

🏦 Bankwesen

💰 Grant im 2021-02

Fintech • Finance • Banking

Finastra ist ein globaler Anbieter von unternehmenskritischer Finanzdienstleistungs-Software und Cloud-Plattformen für Banken und Finanzinstitute. Das Unternehmen liefert End-to-End-Lösungen in den Bereichen Kreditvergabe, Zahlungen, Treasury & Kapitalmärkte, Universal Banking und Investment Management. Dabei setzt es auf eine offene, API-basierte und cloud-fähige Architektur sowie einen App-Marktplatz, um die digitale Transformation zu beschleunigen. Finastra bedient Finanzinstitute aller Größen mit SaaS/Cloud-Produkten, professionellen Dienstleistungen und einem Partner-Ökosystem zur Integration von Drittanbieter-Apps und Fintech-Innovationen.

Beschreibung

• Develop and manage a strategic account plan for existing customers to ensure customer satisfaction and retention. • Identify opportunities for account growth and work to expand the relationship with existing customers. • Analyze the financial position and challenges of existing customers to determine the most effective account management approach. • Understand market drivers and collaborate with both the client and internal stakeholders to overcome potential impediments. • Use a consultative approach to develop account plans and identify specific needs for each customer. • Ensure customer needs are met and address any issues or concerns promptly. • Maintain appropriate account management activity to ensure a healthy pipeline of opportunities. • Ensure and maintain accurate account forecasting data in the sales reporting system for effective opportunity management and reporting. • Develop and maintain strong relationships with key stakeholders within existing customer accounts. • Participate in user group meetings and trade shows as approved. • Stay abreast of current industry trends, competitors, and new company products and services. • Perform other duties as assigned.

🎯 Anforderungen

• 10+ years of successful account management experience representing enterprise software, SaaS, or FinTech solutions. • Experience managing relationships with C-level executives. • Significant knowledge of Corporate Lending solutions and Domain. • Relationship and consultative account management experience. • Ability to acquire in-depth knowledge of a client’s business, identifying challenges and opportunities, and positioning solutions to address those needs. • Demonstrates deep product and industry knowledge, including market trends and competitive intelligence. • Exceptional written, verbal, and interpersonal communication skills with stakeholders. • Superior presentation skills. • Ability to present compellingly and negotiate complex deals. • Proven ability to articulate value proposition and ROI. • Proven ability to manage accounts with multiple decision-makers. • Proven ability to manage internal resources to support the account. • Proven record of building and managing account plans and achieving/exceeding targets. • Proven record of matching customers’ needs with solutions. • Responsive, reliable, and results-oriented.

🏖️ Vorteile

• Flexibility: Enjoy unlimited vacation, based on your location and business priorities. • Hybrid working arrangements, and inclusive policies such as paid time off for voting, bereavement, and sick leave. • Well-being: Access Confidential one-on-one therapy through our Employee Assistance Program, find support from our network of Wellbeing Champions and Gather Groups, and a calendar of monthly events and initiatives designed to help you thrive - Inside and Outside of work. • Medical, life & disability insurance, retirement plan, lifestyle and other benefits* • Sustainability: Benefit from paid time off for volunteering and donation matching. • DEI: Participate in multiple DE&I groups for open involvement (e.g., Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, Women@Finastra). • Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool. • Recognition: Be part of our global recognition program, Finastra Celebrates, and contribute to regular employee surveys to help shape Finastra and foster a culture where everyone is engaged and empowered to perform at their best.