Salesforce Certified Consultant – Public Sector, Government Cloud

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🕒 vor 22 Tagen

🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of FormativGroup

FormativGroup

51 - 200 Mitarbeiter

🤝 B2B

🏢 Unternehmen

☁️ SaaS

B2B • Enterprise • SaaS

Die FormativGroup ist ein B2B-Technologieberatungs- und Implementierungsunternehmen, das mittelständische und Großkunden dabei unterstützt, Anwendungen, Workflows und Dateninfrastrukturen zu modernisieren. Sie sind spezialisiert auf Datenarchitektur, Systemintegration, Anwendungsentwicklung, Workflow-Automatisierung, SaaS/PaaS-Ökosystemmanagement und AI-Roadmapping, um Governance, Migrationen und Interoperabilität in komplexen Umgebungen zu ermöglichen. Die FormativGroup bedient regulierte und Unternehmenssektoren wie Versicherung, Banken, Hypotheken & Kredite, Vermögensverwaltung, Gesundheitswesen und den öffentlichen Sektor und legt den Fokus auf ergebnisorientierte Designs und kontinuierliche Verbesserung.

Beschreibung

• Partner with client stakeholders, business users, and delivery teams to gather, document, and validate business and functional requirements across Salesforce Government Cloud implementations. • Design and configure Salesforce solutions across Service Cloud, Experience Cloud, and related Salesforce platform technologies using declarative functionality and platform best practices. • Translate business needs into scalable Salesforce solutions including Flows, page layouts, validation rules, record types, approval processes, dashboards, reports, and security configurations. • Facilitate discovery sessions, workshops, backlog grooming, user story development, and solution review meetings with both technical and non-technical stakeholders. • Collaborate closely with developers, architects, QA teams, and project managers to support end-to-end Salesforce solution delivery. • Support configuration and administration activities including user setup, profiles, permission sets, workflows, automation, and environment management. • Participate in Agile/Scrum ceremonies including sprint planning, daily standups, retrospectives, backlog refinement, and release readiness activities. • Assist with testing coordination, UAT preparation, defect validation, and production deployment activities. • Support data migration and data quality initiatives including imports, exports, cleansing, and validation activities. • Participate in client-facing presentations, demonstrations, training sessions, and change management activities. • Ensure solutions align with Salesforce platform governance, security standards, and Government Cloud compliance requirements. • Collaborate with integration and technical teams to support API-driven processes and connected system workflows. • Maintain accurate project documentation including business requirements, process flows, user stories, configuration documentation, and training materials. • Provide consultative recommendations to optimize business processes, improve platform adoption, and enhance user experience.

🎯 Anforderungen

• Active Salesforce certifications required: • Salesforce Administrator - required • Service Cloud Consultant – is required • 5+ years of Salesforce consulting, administration, business analysis, or solution configuration experience within enterprise environments. • Proven experience supporting Public Sector and Government Cloud Salesforce implementations and prior experience supporting federal, state, or local government agencies. • Strong hands-on experience with: • Salesforce Service Cloud • Salesforce Experience Cloud • Salesforce Flows and declarative automation • Salesforce security and access management • Salesforce reporting and dashboards • Strong understanding of Salesforce platform capabilities, configuration, data model, and business process optimization. • Experience gathering and documenting functional requirements, user stories, process flows, and acceptance criteria. • Ability to translate business requirements into scalable Salesforce solutions while collaborating effectively with technical delivery teams. • Experience working within Agile/Scrum delivery environments. • Strong communication, facilitation, and stakeholder management skills with the ability to engage directly with clients and executive users. • Experience supporting regulated, compliance-driven, or government-focused environments preferred. • Strong organizational skills with the ability to manage multiple priorities within fast-paced consulting engagements.

🏖️ Vorteile

• Health insurance • 401(k) matching • Paid time off

Jetzt Bewerben

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