Associate Product Manager

🕒 vor 8 Tagen

🌽 Illinois – Remote

🌽 Illinois – Remote

💵 $90.000 - $120.000 / Jahr

⏰ Vollzeit

🟢 Junior

🟡 Mittelstufe

✅ Produktmanager

Jetzt Bewerben

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FourKites, Inc.

WebsiteLinkedInAlle Stellen

501 - 1000 Mitarbeiter

Gegründet 2014

📦 Logistik

🍽️ Lebensmittel & Getränke

🏭 Fertigung

Logistics • Food & Beverage • Manufacturing

FourKites, Inc. ist eine führende globale Plattform für Supply-Chain-Transparenz, die Echtzeitdaten und fortschrittliche künstliche Intelligenz nutzt, um zu revolutionieren, wie Unternehmen ihre Lieferketten verwalten. Mit einer leistungsstarken Suite von Anwendungen, die Einblicke in Transport, Inventar, Hofmanagement und mehr bieten, bietet FourKites umfassende Lösungen zur Optimierung der Effizienz, Kostensenkung und Verbesserung des Kundenservices für über 1. 500 führende Marken. Vertraut von Fortune-500-Unternehmen, integriert sich FourKites nahtlos in Unternehmenssysteme und liefert unvergleichliche Transparenz über alle Transportmodi und Branchen wie Lebensmittel & Getränke, Pharmazeutika und Fertigung.

Beschreibung

• Track and analyze feature adoption, engagement, and retention KPIs for OTR and core visibility products • Identify friction points and adoption gaps through usage data, customer interviews, and feedback loops with Customer Success and Sales • Build and prioritize a backlog of targeted product enhancements that drive measurable improvement in customer stickiness • Support roadmap planning alongside senior PMs, contributing well-reasoned prioritization recommendations • Work hands-on with product analytics platforms (Pendo, Mixpanel) and write SQL queries to independently explore feature usage and customer behavior • Build and maintain dashboards and reports that track adoption trends across customer segments • Translate quantitative findings into clear product hypotheses and actionable backlog items • Partner with Data Science and Engineering on instrumentation improvements and event tracking • Participate in customer onboarding calls, QBRs, support escalations, and discovery sessions to develop a ground-level understanding of shipper workflows • Work with Customer Success Managers to surface systemic product gaps and recurring pain points • Champion the voice of the customer in internal planning and sprint reviews • Collaborate with Engineering and Design through scoping, development, and post-launch monitoring • Support Product Marketing with onboarding materials, release notes, and adoption playbooks • Contribute to presales conversations and market requirement gathering alongside Solutions teams

🎯 Anforderungen

• 3+ years developing deep expertise in a specific supply chain or logistics domain (e.g., truckload, last-mile, ocean freight) • Practical experience specifically in truckload transportation, freight visibility, or carrier/shipper operations • Experience collaborating with distributed or offshore engineering teams across time zones. • Comfort working hands-on with data: SQL proficiency, familiarity with analytics tools, ability to build a data-driven narrative without hand-holding • Strong customer engagement skills — you've run discovery calls, written user stories, and can translate qualitative feedback into crisp requirements • Demonstrated use of AI tools (Claude, ChatGPT, Cursor) to accelerate PM workflows — synthesizing research, drafting PRDs, generating insights at speed • Bachelor's degree in engineering, operations, supply chain, economics, or a quantitative discipline

🏖️ Vorteile

• Medical, Dental & Vision benefits starting on first day of employment • 401k Retirement savings with employer match • Bonus and incentive compensation as well as employee stock option program • Employer paid life insurance and short term disability insurance • Generous PTO, global recharge days, and volunteer days • Paid parental leave for all parents • Family planning and inclusive wellbeing resources • Technology reimbursement • Commuter benefits for in-office employees (Chicago) • Annual Wellness Stipend • Ongoing learning & development opportunities