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Key Account Manager – CSP

🕒 vor 1 Monat

🇺🇸 Vereinigte Staaten – Remote

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

💰 Account Manager

🗣️🇺🇸🇬🇧 Englisch erforderlich

Woher diese Stelle stammt

Veröffentlicht auf der Karriereseite von Galls, nicht über eine Jobbörse

Von Remote Rocketship zum ersten Mal gesehen vor 1 Monat

Noch offen auf der Website von Galls. Geprüft vor 5 Stunden.

Logo of Galls

Galls

501 - 1000 Mitarbeiter

Gegründet 1967

🛍️ eCommerce

🛒 Einzelhandel

🤝 B2B

eCommerce • Retail • B2B

Galls ist ein in den USA ansässiger Einzelhändler und E-Commerce-Anbieter von Uniformen, taktischer Ausrüstung und Equipment für Fachkräfte der öffentlichen Sicherheit. Das Unternehmen bietet eine große Auswahl an vorrätigen Uniformen, dienstlicher Ausrüstung, Stiefeln, Körperschutz, Abzeichen, Beleuchtung, Fahrzeugequipment und anderen speziellen Produkten für Polizei, Feuerwehr, Rettungsdienste, Haftanstalten, Militär- und Sicherheitspersonal. Galls bietet auch interne Anpassungsdienste (Stickerei, Abzeichen, Säumen), Agentur-/B2B-Beschaffungslösungen (eQuip, GSA-Zeitpläne, eProcurement, OMNIA), schnellen Versand und geschäftsorientierte Programme für Organisationen und Behörden an.

Beschreibung

• Retain and grow assigned business-to-business accounts through consultative program management, exceptional service, and expansion into uniform, safety footwear, workwear, and personal protective equipment solutions • Serve as the primary strategic advisor for assigned Corporate Safety Program accounts • Build, nurture, and expand relationships with executive sponsors and key stakeholders • Monitor program performance, employee participation, service levels, and customer satisfaction; identify risks and execute mitigation plans • Lead regular business reviews aligned with customer safety requirements, workforce needs, and business goals • Assess customer workforce, safety, compliance, and purchasing needs and recommend solutions • Lead cross-selling and upselling strategies, recommend program enhancements, and negotiate pricing and terms • Identify expansion opportunities and build business cases for growth initiatives • Develop and execute strategic account plans supporting customer goals and retention, participation, revenue, and margin targets • Analyze order activity, product adoption, participation, service trends, and customer feedback • Forecast, track, and report key account metrics and adjust program performance proactively • Coordinate internal teams supporting launches, product assortments, inventory, ordering solutions, employee communications, and service delivery • Advocate for customers internally and prioritize competing demands • Collaborate cross-functionally on product development, marketing campaigns, and service improvements • Lead internal strategic account reviews and present account health, retention risks, and growth strategies to senior leadership • Provide customers with industry trends and best-practice insights • Mentor sales or account management team members on strategic selling and retention strategies • Participate in cross-functional leadership teams focused on customer experience and retention

🎯 Anforderungen

• Bachelor’s degree in business, Sales, Marketing, or related field • 5+ years of experience in strategic account management, enterprise sales, customer success, or managed program sales, with a focus on retention and account growth • Experience supporting uniform and/or safety footwear programs is strongly preferred • Experience with workwear, PPE, wholesale, or employee purchase programs is valuable • Proven track record of exercising discretion and judgment in managing large, complex accounts and driving revenue growth • Demonstrated ability to develop and implement strategic plans independently • Strong negotiation, consultative selling, and decision-making skills • Excellent communication, presentation, and analytical abilities

🏖️ Vorteile

• Excellent medical/dental and vision coverage—Eligible 1st day of the month after start date • 401(k) retirement plan with company contribution • Flexible benefits • Generous employee discount • Vacation and Personal Time • Paid Holidays • Tuition reimbursement • Daily Pay; up to 50% of your pay

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