Resident Solutions Architect

🕒 vor 2 Monaten

🇺🇸 Vereinigte Staaten – Remote

⏰ Vollzeit

🟠 Senior

🔴 Experte

💻 Lösungsingenieur

🦅 H1B-Visum-Sponsor

Dieses Unternehmen hat in der Vergangenheit H1B-Visa gesponsert.

👻 Geisterscore 26%

Was es bedeutet: wie wahrscheinlich diese Stelle offen bleibt, ohne dass aktiv eingestellt wird.So liest du es: 60 % oder höher heißt, wir halten das für einen Geisterjob. Niedrigere Werte sind weniger bedenklich.Wie wir werten: Dauer offen, Neuveröffentlichungen, offene Stellen vs Teamgröße, wie schnell Stellen geschlossen werden, und ob ein Gehalt angegeben ist.Hinweis: eine Schätzung aus öffentlichen Daten, kein Urteil über das Unternehmen. Echte Stellen können hoch punkten, nutze es also als Hinweis, nicht als Fakt.

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Glean

WebsiteLinkedInAlle Stellen

11 - 50 Mitarbeiter

🤖 Künstliche Intelligenz

🏢 Unternehmen

⚡ Produktivität

Artificial Intelligence • Enterprise • Productivity

Glean ist ein Unternehmen, das eine KI-gesteuerte Plattform anbietet, die darauf ausgelegt ist, Arbeitsprozesse innerhalb von Unternehmen zu optimieren. Die Plattform verfügt über fortschrittliche Tools für die Arbeitsplatzsuche, die Erstellung von Inhalten und die Automatisierung von Geschäftsabläufen. Die Lösungen von Glean helfen Organisationen, Informationen aus verschiedenen Datenquellen zu suchen, Inhalte effizient zu erstellen und zusammenzufassen und Routineaufgaben zu automatisieren, um die Produktivität zu steigern. Ihre Technologie integriert KI-Funktionen wie vorgefertigte Eingabeaufforderungen, KI-Agenten und KI-gestützte Suche und bietet einen umfassenden Ansatz für Wissensmanagement und Arbeitsplatzproduktivität. Die Anwendungen von Glean sind besonders wertvoll, um Teams in den Bereichen Engineering, Vertrieb und Support zu unterstützen, da sie Prozesse rationalisieren und Arbeitsabläufe beschleunigen.

Beschreibung

• Serve as the primary strategic technical advisor and point of contact for assigned enterprise and strategic customers • Own technical account strategy, quarterly technical roadmap reviews, technical operating reviews, and executive technical alignment • Develop and maintain technical roadmaps aligned to customer objectives, implementation milestones, and measurable success criteria • Lead technical decision-making and architecture review workshops • Guide architecture, design, and implementation choices across connectors, MCP, actions, APIs, SDKs, custom UI embeds, and agent workflows • Productionize advanced customer workflows by defining evals, governance, observability, guardrails, and production-readiness requirements • Design and deliver strategic technical builds, including Skills, Actions, MCP servers, custom connectors, Web SDK integrations, Client API integrations, and embedded experiences • Partner with Solutions Architects on delegated implementation work while retaining accountability for technical direction and customer outcomes • Provide technical enablement to customer admins, developers, and technical stakeholders • Align technical plans with Customer Success, AI Outcomes Managers, Account teams, Product, Engineering, and Support • Translate customer friction, deployment blockers, and enterprise requirements into engineering-ready product feedback • Advise executives, Product, and R&D on enterprise customer needs, solution design, and platform trade-offs • Support customer governance and security motions involving identity, networking, data protection, observability, and rollout readiness • Serve as a technical contact for strategic initiatives and frame escalations while leaving break/fix ownership with Support • Own cross-account technical programs and reusable blueprints • Define and improve the RSA operating model, service packaging, and repeatable delivery patterns • Codify reusable patterns, playbooks, and artifacts for strategic accounts • Shape the Solutions Architect organization through mentorship and advanced enablement programs

🎯 Anforderungen

• Clear communication skills for technical conversations with architects, admins, developers, security stakeholders, and executives • Strategic and analytical ability to connect roadmap, architecture, governance, and production outcomes • Software development experience in at least two of Python, Java, Go, or similarly relevant modern programming languages • Strong experience with APIs, SDKs, custom data integrations, and enterprise application architecture in hybrid, SaaS, or on-prem environments • Strong AI fluency, including integrating AI into workflows, building multi-step processes, and applying agents, coding tools, and workflow automation • Ability to shape technical patterns across Skills, agent workflows, MCP, custom actions, custom connectors, Web SDK, Client APIs, and embedded product experiences • Hands-on experience with Claude Code, Cursor, or Copilot • Ability to architect end-to-end AI application patterns involving content ingestion, retrieval, grounded answer generation, and source-aware responses using Indexing, Search, and Chat APIs • Strong technical debugging skills, including log analysis, code analysis, end-to-end tracing, and structured troubleshooting across distributed systems • Deep understanding of cloud and on-prem networking, private connectivity patterns, and enterprise security constraints • Hands-on experience with at least one of Google Cloud Platform, Amazon Web Services, or Microsoft Azure • Security and audit fluency • Experience defining production-readiness requirements for AI-powered workflows, including evals, observability, governance, reliability, and rollback or escalation paths • Experience moving prototypes into enterprise-ready designs and production-quality systems • Experience in at least two of Software Engineering, Pre-Sales Engineering, Post-Sales Engineering, Professional Services, Support Engineering, Forward Deployment, or Solutions Architecture • Strong executive communication, technical account management, architecture leadership, cross-functional influence, enablement, data-driven judgment, self-motivation, and attention to detail • Experience serving as the named technical owner for strategic or complex enterprise accounts • Experience supporting architecture-heavy customers with private networking, on-prem data sources, advanced governance, custom UI needs, or AI workflow productionization • Bachelor’s degree in Computer Science or equivalent with 7+ years of relevant technical consulting, solutions architecture, or customer-facing engineering experience, or Master’s degree in Computer Science or equivalent with 7+ years of relevant experience • Pre-sales or post-sales Solutions Architect experience in a product-led company is a strong plus

🏖️ Vorteile

• Medical, Vision, and Dental coverage • Generous time-off policy • Opportunity to contribute to a 401k plan • Home office improvement stipend • Annual education stipend • Annual wellness stipend • Regular company events • Healthy lunches daily • Variable compensation may be available for certain roles • Equity may be available for certain roles