
201 - 500 Mitarbeiter
Gegründet 2012
💼 Beratung
📦 Logistik
🤖 Künstliche Intelligenz
💰 €45.000.000 Series D - Glia im 2022-03
Consulting • Logistics • Artificial Intelligence
Glia ist eine KI-gestützte Kundenserviceplattform und eine ChannelLess® Kontaktcenterlösung, die Banken, Kreditgenossenschaften und Finanzinstituten hilft, Sprach- und digitale Interaktionen zu automatisieren und zu personalisieren. Das Unternehmen bietet virtuelle Assistenten, Sprach-KI, Agenten-Co-Piloten, Manager-KI-Analysten, prädiktives Routing, kognitives Qualitätsmanagement und Analysen, um Selbstbedienung, Agentenproduktivität, Compliance und Wachstumsmetriken (Kredite, Einlagen, Kosteneinsparungen) zu steigern. Glia legt Wert auf Sicherheit, Integrationen und branchenspezifische Funktionen für Banken und Kreditgenossenschaften und bietet eine SaaS-Plattform, die veraltete CCaaS-Systeme ersetzt.
🕒 vor 1 Monat
🗣️🇺🇸🇬🇧 Englisch erforderlich
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201 - 500 Mitarbeiter
Gegründet 2012
💼 Beratung
📦 Logistik
🤖 Künstliche Intelligenz
💰 €45.000.000 Series D - Glia im 2022-03
Consulting • Logistics • Artificial Intelligence
Glia ist eine KI-gestützte Kundenserviceplattform und eine ChannelLess® Kontaktcenterlösung, die Banken, Kreditgenossenschaften und Finanzinstituten hilft, Sprach- und digitale Interaktionen zu automatisieren und zu personalisieren. Das Unternehmen bietet virtuelle Assistenten, Sprach-KI, Agenten-Co-Piloten, Manager-KI-Analysten, prädiktives Routing, kognitives Qualitätsmanagement und Analysen, um Selbstbedienung, Agentenproduktivität, Compliance und Wachstumsmetriken (Kredite, Einlagen, Kosteneinsparungen) zu steigern. Glia legt Wert auf Sicherheit, Integrationen und branchenspezifische Funktionen für Banken und Kreditgenossenschaften und bietet eine SaaS-Plattform, die veraltete CCaaS-Systeme ersetzt.
• Recruit, enable, and manage channel partners in the assigned Eastern territory • Manage existing channel partners and recruit and onboard new partners to drive channel sales • Become a subject matter expert on Glia and its products • Educate, train, and capture mindshare with channel partners • Present Glia’s company presentation and product demonstrations • Provide product training and solution demonstrations during partner recruitment and onboarding • Build strong partner relationships to uncover and drive new business opportunities • Oversee the sales funnel to ensure opportunities progress through the sales cycle • Work closely with marketing to build partner recruitment webinars and increase Glia brand awareness among the partner community • Participate as an integral part of go-to-market motions
• 3+ years experience in channel management and/or technology sales • Proven methodology to prospect and build a pipeline • Experience driving the sales process across internal and external teams (channel, engineering, marketing, field) • Proven track record of sustained over performance against sales quota and pipeline goals • Candidates must be based in the Eastern U.S., east of the Mississippi; candidates based in the Western U.S. will not be considered • Familiarity with financial technology, banking, or credit union software is nice to have • Experience in a partner-led or channel sales motion, including supporting reps through co-sell or resell deals is nice to have • Experience with CRM-based pipeline management and partner tooling, such as Salesforce and PRM platforms, is nice to have • Background in CCaaS, contact center, or customer experience technology is nice to have
• Stock options and competitive salary • Professional development support, including trainings, courses, conferences, and books • Access to the latest tools and equipment you’ll need • Sports compensation and reimbursement for therapy and counseling sessions • Team events, including annual employee awards, internal hackathons, and events ranging from cooking activities to the Glia Olympic Games • A diverse, international team representing 25 countries
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