Bilingual Insurance Representative

🕒 vor 3 Tagen

🤠 Texas – Remote

🤠 Texas – Remote

⏰ Vollzeit

🟠 Senior

🔴 Experte

🔒 Versicherung

Jetzt Bewerben

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GM Financial

WebsiteLinkedInAlle Stellen

5001 - 10000 Mitarbeiter

Gegründet 1992

💸 Finanzen

👥 B2C

🤝 B2B

Finance • B2C • B2B

<GM Financial> GM Financial ist die eigene Autofinanzierungsgesellschaft von General Motors, die Privat- und Gewerbekunden Finanzierungen, Leasing und damit verbundene Dienstleistungen anbietet. Das Unternehmen bietet Pre-Qualifikationen, Kontoverwaltung und mobile Zahlungstools, EV-Finanzierung, Dienstleistungen zum Leasingende, gewerbliche Kreditlösungen für Flotten sowie Investorenprodukte (GM Financial Right Notes) an und unterstützt sowohl die Privat- als auch Geschäftskreditvergabe.

Beschreibung

• Selling and/or servicing General Motors Insurance policies while ensuring compliance with company policies and procedures, state and federal laws. • Provide quotes to customers and convert them to long-term General Motors Insurance customers. • Assisting customers with their post-sales questions and policy changes via a variety of contact methods. • Proactively partnering with internal business partners, team leaders, and managers to resolve complex customer issues. • Expected to perform any tasks assigned as business needs require.

🎯 Anforderungen

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint and Outlook) • Advanced knowledge and understanding of General Motors Insurance products, systems, policies, and procedures • Must embrace company principles and demonstrate understanding of OnStar Insurance and GM Financial’s culture • Ability to influence customers during selling and servicing transactions by providing a consultative, educational, and friendly experience • Excellent interpersonal, written, and oral communication skills which includes exceptional active listening skills • Strong analytical and problem solving skills with an action-oriented mindset • Ability to work independently and use sound judgment in relation to handling customer inquiries and complaint resolution • Proactively manage time while balancing assigned accounts/tasks with minimal supervision • Strong ability to navigate and use multiple applications/systems effectively to resolve customer requests and/or inquiries • Ability to type a minimum of 40 words per minute • Proven interpersonal skills with a high degree of professionalism and the ability to interact with customers, leaders, peers, and senior management • Fluent in English and Spanish. • Must hold current Property and Casualty (P&C) or Personal Lines License in at least (1) U.S. State or be able to obtain within 30 days of start date required. • 0-2 years of customer service experience preferred

🏖️ Vorteile

• Remote work options • Potential growth opportunities