Dealer Relationship Manager – Dealer Services Production

🕒 vor 7 Tagen

🏄 California – Remote

🏄 California – Remote

💵 $100.000 / Jahr

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

💰 Account Manager

Jetzt Bewerben

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Golden 1 Credit Union

WebsiteLinkedInAlle Stellen

1001 - 5000 Mitarbeiter

Gegründet 1933

🏦 Bankwesen

💸 Finanzen

Banking • Finance

Die Golden 1 Credit Union ist eine mitgliederbasierte Kreditgenossenschaft mit Sitz in Sacramento, Kalifornien. Sie bietet Privat- und Geschäftsbanking sowie eine breite Palette von Verbraucherfinanzdienstleistungen an, darunter verschiedene Giro- und Sparoptionen, Festgeld- und IRA-Konten, Hypotheken- und Eigenheimprodukte, Auto- und Privatkredite, Kreditkarten, Investment- und Vermögensverwaltungsdienste sowie Versicherungs- und Schutzoptionen. Die Kreditgenossenschaft betont Online- und Mobile-Banking-Tools, Mitgliederprämien und Cashback-Programme, Finanzbildung, Gemeindestipendien und Partnerschaften (zum Beispiel mit dem Golden 1 Center/Sacramento Kings).

Beschreibung

• Analyze funding, approval, and submission trends by dealer to identify performance gaps, untapped opportunities, and areas for growth. • Leverage internal reporting tools and external sources (e.g., AutoCount, CUDL) to monitor dealer performance and market share. • Monitor funded volume, active dealer counts, and penetration metrics across assigned territories; use insights to prioritize engagement and drive activation among inactive or low-volume dealers. • Translate data insights into actionable outreach strategies to drive funded volume and penetration. • Provide regular performance updates and recommendations to Lending and management teams to support strategic decisions. • Build and maintain strong, consistent relationships with assigned dealerships, including owners, general managers, finance managers, and key lending contacts. • Conduct regular on-site visits, calls, and virtual meetings to ensure engagement, training, and alignment on business goals. • Utilize and maintain accurate dealer contact information in the CRM system to support automated marketing, targeted outreach, and consistent communication with assigned dealerships. • Promote Golden 1’s lending programs, products, and pricing to maximize dealer utilization and strengthen loyalty. • Partner with Operations to ensure seamless communication and efficient processing throughout the loan approval/funding process. • Serve as a bridge between dealerships and internal departments to ensure collaboration and issue resolution. • Provide regular feedback to management on process efficiencies, dealer satisfaction, and program enhancements to continuously improve the dealer experience. • Maintain awareness of local market conditions, competitor programs, and regulatory updates impacting indirect lending. • Identify and report on competitive strengths and weaknesses.

🎯 Anforderungen

• At a minimum Bachelor’s Degree in Business Management or Finance. Equivalent work experience may be substituted for the Degree requirement. • 5 or more years of experience performing similar jobs in a financial institution • Ability to establish, retain and grow strong relationships. • Ability to drive awareness and increase market share, identify growth opportunities. • Travel within field assignments. • Ability to communicate effectively with various levels of management, peers as well as clients. • Superior written and verbal communication skills. • Ensure agreements are presented in line with defined expectations. • Collect and report information on competitive products and service offerings. • Identify and report on competitive strengths and weaknesses. • Ability to exercise discretion and sound judgment in job performance and in interpersonal relationships.